We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...
Call for Paper for a Virtual Special Issue of Tourism Management. Fostering Responsible Generative Artificial Intelligence in Tourism Guest Editors: McCabe S, Li X, Cheah JH, Hollebeek LD, Ameen N...
Call for paper for a Special Issue in Journal of Service Theory and Practice. Crafting Immersive Service Experiences: Bridging Fiction and Reality Guest editors: Malodia S, Kunz W, Shukla Y...
Guest article by Tor W. Andreassen. The rapid technological development within digitalization, automation, AI, and GenAI has changed the way we live, work, and interact with businesses and people. One...
Call for papers for a Special Issue of Journal of Consumer Marketing. Marketing with Anthropomorphised AI: Insights from Consumers Guest Editors: NP Rana, V Charles, & V Jain. Deadline: 31...
Guest article by Bieke Henkens for our My Academic Role Model series. Along my young and flourishing academic journey, I am thankful to have met inspiring individuals who each embody unique qualities...
Guest article by Linda Alkire and Wafa Hammedi. As we reflect on the 10th anniversary edition of the Let’s Talk About Service (LTAS) conference, we, Linda Alkire and Wafa Hammedi, are...
Call for Papers for a Special Issue of the Journal of Product Innovation Management. “Innovation in Emerging Economies” Co-Guest editors: G Athaide, SP Raj, & J Sheth Deadline: 31 March 2024 Emerging...
Guest article by Martin Wetzels, Christopher Lovelock Career Contributions Award Recipient 2023. The world as we know it has been changing at an ever-increasing pace, or as Mr. Spock puts it in...
16 January 2024 (3 pm CET) It is our pleasure to announce the next online seminar, by Elina Jaakkola (Turku School of Economics, University of Turku, Finland) & Katrien Verleye (Center...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...