News

LTAS 2025 in Ghent

Let’s Talk About Service 12 “Foundations for Future-Proof Service Research” Center for Service Intelligence, Ghent University, Belgium 3-5 December 2025 Application deadline: 30 September 2025 The aim of LTAS is...

ICServ 2025

International Conference of Serviceology 2025 “Green Economy and Service Innovation – Shaping the Future of Business and Society” 1-3 December 2025 Stockholm School of Economics Deadline: 1 June 2025 The...

CfP SIJ: Transforming Food Systems

Call for Paper for a Special Issue for the Service Industries Journal. Transforming Food Systems in Service Industries: Innovations, Sustainability, and Technology for Healthier and Resilient Futures Guest-editors: Teheri B,...

CfP JSM: Phygital Service Research

Call for Papers for a Special Issue of the Journal of Services Marketing. “Phygital Service Research for Positive Marketplace Experiences: Integrating Physical and Digital Realms with Human-Centric Approaches” Co-Guest editor:...

CfP JBR “Enhancing Consumer Wellbeing with Immersive Technologies”

Call for papers for a Special Issue of Journal of Business Research (JBR). Enhancing Consumer Wellbeing with Immersive Technologies Guest Editors: Flavián C, Taichon P & Orús C Deadline: 1 May...

Cfp IJBM: Incivility in the Contemporary Service Banking Context

Call for Papers for a Special Issue of the International Journal of Bank Marketing “Incivility in the Contemporary Service Banking Context” Co-Guest editors: Chaouali W & Souiden N Deadline: 29...

2025 INFORMS Annual Meeting

Institute for Operations Research and the Management Sciences (INFORMS) Annual Meeting 26-29 October 2025 Atlanta, Georgia Deadline: 23 May 2025 More info here.

CfP JSM: Transforming Services Marketing Education in the Age of AI

Call for Papers for a Special Issue of the Journal of Services Marketing. “Transforming Services Marketing Education in the Age of AI” Co-Guest editors: Tuzovic S & Massiah C Deadline:...

Articles in Service Journals – Mar-Apr 2025

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Mar-Apr 25

Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...

Attacks on Academic Freedom – a call for action

by Tor W Andreassen Dear SERVSIG Community, As researchers dedicated to advancing service scholarship, we thrive on the free exchange of ideas, rigorous inquiry, and the pursuit of knowledge that...

Lead with Service, Leap with Courage, Lift with Purpose

Guest article from Linda Alkire, recipient of the 2024 SERVSIG Emerging Service Scholar Award. When I reflect on the journey that led to this profoundly humbling recognition, I realize that many...