Awards

Key Lessons learned by Gaby Odekerken-Schröder

The editors of the Journal of Services Marketing are proud to announce the 2022 winner of the Steve Baron Award for Outstanding Contribution to the Service Research Community: Professor Gaby...

Good Customer Service is Worth Much More Than You Think

Guest article by G. Huang and K. Sudhir, winners of the SERVSIG Best Service Article Award. We are honored to receive the SERVSIG’s 2022 Best Service Paper Award for our 2021...

2022 SERVSIG Award Winners

This year’s SERVSIG Awards winners were announced and congratulated at the SERVSIG conference in Glasgow, and the Frontiers conference in Boston. Join us again in complimenting them, as well as...

Liam Glynn Travel Scholarship 2022 (sponsored by ASU CSL)

The Frontiers in Service Conference is the world’s leading annual conference on service research. Every year doctoral students and new faculty are invited to participate in the AMA SERVSIG Doctoral...

Nominations for the 2022 Steve Baron Award

The Journal of Services Marketing seeks nominees for the Steve Baron Award for Outstanding Contribution to the Service Research Community. The services marketing community started from a few academics in...

Consumer Financial Well-Being (CFWB) Emerging Scholar Competition 2022

We would like to request submissions for the Second Annual Consumer Financial Well-Being (CFWB) Emerging Scholar Competition at Fordham University’s Gabelli School of Business.  The Gabelli School of Business is...

Call for Nominations: 2022 SERVSIG Emerging Service Scholar Award

We would like to request nominations for the 2021 SERVSIG Emerging Service Scholar Awardgranted by the University of Porto SERVSIG and the University of Porto are proud to present the Emerging Service Scholar Award. This award recognizes...

Call for Nominations: Best Service Article 2021 Award

We would like to request nominations for the 2021 SERVSIG Best Service Article Award  The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article...

Call for nominations for the 2022 SERVSIG Awards

Details for each call can be found there: – 2022 SERVSIG Best Dissertation Award – 2022 SERVSIG Emerging Service Scholar Award – SERVSIG Best Service Article Award (published in 2021)...

Call for Nominations: 2022 SERVSIG Best Dissertation Award

Call for Nominations for the 2022 SERVSIG Best Dissertation Award (granted by Maastricht University). Award, Eligibility, and Selection:– Candidates must be doctoral students / graduates in marketing or a related...

Call for Nominations: 2022 SERVSIG Christopher Lovelock Career Contribution Award

We would like to request nominations for the  Christopher Lovelock Career Contribution Award 2022 The “Christopher Lovelock Career Contributions to the Services Discipline Award”  is presented annually by SERVSIG to the...

The Dawn of a Golden Age of Service

Guest article by Jim Spohrer, Christopher Lovelock Career Contributions Award Recipient 2021. The pandemic has changed our daily service experiences.  COVID has taken its toll on all of us. All types of service...