SERVSIG and Maastricht University wishes to recognize outstanding doctoral dissertations in service research. Therefore, we are pleased to announce the establishment of the annual
“SERVSIG Best Dissertation Award in Service Research”
The Department of Marketing & Supply Chain Management at Maastricht University in the Netherlands, has a strong reputation in the field of Services Marketing, which has been the main focus since its inception. Maastricht University is proud to be recognized as a top marketing department by the global research cooperations on state-of-the-art service research and by the different research awards that Maastricht cherishes. The Service Science Factory at Maastricht University brings together business and academia to help organizations differentiate themselves through innovative services and to validate academic service research with different external non-academic stakeholders.
SERVSIG Best Dissertation Award in Service Research Winners
2021 – Larissa Becker, Tampere University, Finland
(Runner up: Sungwoo Choi)
Award Committee: Gianfranco Walsh (Chair), Josina Vink, Paul Fombelle, Kate Letheren, Mohammad Zaki
2020 – Josina Vink – Institute of Design at the Oslo School of Architecture and Design, Norway
(Finalists: Delphine Caruelle, Jonas Heller, Andreas Lechner)
Award Committee: Jagdip Singh (Chair), Anne Madeleine Kranzbühler, Julia Fehrer, Paul Gemmel, Volker Kuppelwieser
2019 – Anne-Madeleine Kranzbühler – Delft University of Technology, The Netherlands
(Finalists: Simon Hazée, Sarah Kocher)
Award Committee: Javier Reynoso (Chair), Lorena Blasco, Sunmee Choi, Wafa Hammedi, Leonard Mandl
2018 – Leonhard Mandl – Catholic University Eichstaett, Germany
(Finalists: Tobias Otterbring, Thomas Leclercq)
Award Committee: Thomas Baker (Chair), Alexander Henkel, Cristiana Lages, Stacey Robinson, Yves Van Vaerenbergh
2017 – Alexander Henkel – Open University, The Netherlands
(Finalists: Robert Ciuchita, Danilo Brozović)
Award Committee: Amy Ostrom (Chair), Arne De Keyser Nancy Sirianni, Maria Holmlund, Mahesh Subramony
2016 – Arne De Keyser – EDHEC Business School, France
(Finalists: Michelle Andrews, Mina Rohani)
Award Committee: Anna Mattila, Allard Van Riel, Jens Hogreve, Yany Grégoire, Jochen Wirtz