SERVSIG and Maastricht University wishes to recognize outstanding doctoral dissertations in service research. Therefore, we are pleased to announce the establishment of the annual
“SERVSIG Best Dissertation Award in Service Research”
The Department of Marketing & Supply Chain Management at Maastricht University in the Netherlands, has a strong reputation in the field of Services Marketing, which has been the main focus since its inception. Maastricht University is proud to be recognized as a top marketing department by the global research cooperations on state-of-the-art service research and by the different research awards that Maastricht cherishes. The Service Science Factory at Maastricht University brings together business and academia to help organizations differentiate themselves through innovative services and to validate academic service research with different external non-academic stakeholders.
SERVSIG Best Dissertation Award in Service Research Winner
2019 – Anne-Madeleine Kranzbühler – Delft University of Technology, Netherlands
2018 – Leonhard Mandl – Catholic University Eichstaett
2017 – Alexander Henkel – Open University, The Netherlands
(Finalist: Robert Ciuchita,Danilo Brozović)
2016 – Arne De Keyser – ED HEC Business School
(Finalist: Michelle Andrews, Mina Rohani)