Getting to know

Nick is back Running America

In May 2017 Nick Ashill started a run across the United States of America (from Los Angeles to New York, a distance of 5000km) with the objective of raising awareness...

Getting to know: Tom Baker

Interview with Tom Baker was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? My grandmother was a first-grade teacher so I think the...

Getting to know: Steve Baron

Interview with Steve Baron was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? It wasn’t planned. I had a mathematics and statistics university education,...

Getting to know: Mark Houston

Interview with Mark Houston was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? Prior to entering my PhD program, I wrestled with whether to...

Getting to Know Ruth Bolton

Interview was executed by Matt Weingarden, AMA Ruth Bolton is Professor of Marketing at the W.P. Carey School of Business, Arizona State University. She is a past Executive Director of the Marketing Science...

Getting to Know: A. “Parsu” Parasuraman

Interview was executed by Matt Weingarden, AMA A. Parasuraman is James W. McLamore Chair in Marketing, Professor, and Department Chair at the University of Miami, though many of his colleagues and friends know...

Getting to Know Jill Sweeney, University of Western Australia

Tell us about your background? I did not expect to be an academic let alone a marketing professor! For many years after my undergraduate degree I thought people with PhDs...

Getting to know: Rod Brodie

Interview with Rod Brodie was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? My Bachelor and Master degrees were in Economics and on...

Getting to Know: Anders Gustafsson

Interview was executed by Matt Weingarden, AMA Anders Gustaffson is one of two new members of the AMA Academic Council for the 2016-17 year. A professor of business administration at Karlstad Business...

Interview with Levent Altinay, new editor of SIJ

Levent Altinay from the Oxford School of Hospitality Management has been appointed as new Editor in Chief for The Service Industries Journal. The Service Industries Journal, an international journal of service...

Meeting Sharon Price John, Build-A-Bear Workshop Inc.

The 2017 Frontiers in Service Conference June 22-25 in New York City opens with an Executive Roundtable of Presidents & CEOs internationally recognized as service leaders. In this session, we...

Getting to Know: Leonard Berry

Interview was executed by Matt Weingarden, AMA Like many other AMA Fellows, Leonard Berry did not expect to be a marketing professor. He  grew up in Fresno, California and went to a junior...