Attacks on Academic Freedom – a call for action
by Tor W Andreassen Dear SERVSIG Community, As researchers dedicated to advancing service scholarship, we thrive on the free exchange of ideas, rigorous inquiry, and the pursuit of knowledge that...
by Tor W Andreassen Dear SERVSIG Community, As researchers dedicated to advancing service scholarship, we thrive on the free exchange of ideas, rigorous inquiry, and the pursuit of knowledge that...
Guest article by Rebekah Russell-Bennett. When the ancient Greek mathematician and inventor Archimedes ran down the street naked shouting ‘Eureka’ after discovering that water displacement was the clue to solving...
CALL FOR NOMINATIONSEditor-in-ChiefJournal of Service Research The Journal of Service Research (JSR) is soliciting nominations (self-nominations also accepted) for a new Editor-in-Chief (EIC), with a four-year term to begin sometime later this...
Guest article by Vignesh Yoganathan. Microsoft founder Bill Gates once envisaged that, some time around 2025, robots would become as commonplace in our lives as the personal computer did decades ago, and...
After many years of outstanding leadership, Professor Jay Kandampully will be stepping down as Editor-in-Chief of Journal of Service Management (JOSM). Jay’s contributions to JOSM have been nothing short of transformative—his vision, dedication, and...
Guest article by Matthew Alexander for our My Academic Role Model series. There is a wonderful BBC institution called Desert Island Discs, where individuals select eight songs they would take if they...
· How do our choices as researchers affect the results of our research projects?· What can we learn from the same data being analyzed by different researchers and meta-analyzing these outcomes?· Curious? This...
Guest article by Dhruv Grewal, Christopher Lovelock Career Contributions to the Service Disciple Award Recipient 2024. Once more, let me express my sincere appreciation to the AMA ServSig for this...
Guest article by Christian Grönroos, Kristina Heinonen, and Helena Renström. David Ballantyne passed away on 29 September 2024, at the age of 83. Born on 26 November 1940 in Melbourne,...
Call for Expressions of InterestAssociate EditorsJournal of Service Theory and Practice (JSTP) The Journal of Service Theory and Practice (JSTP) is one of the top ranked and long established journals...
Guest article by Tor W. Andreassen. A financial focus turns companies into machines for short-term profits. Shareholder returns are prioritized over sustainable value creation. Examples like General Electric, Boeing, and...
Guest article by Tor W. Andreassen. Economic thinking has undergone a remarkable transformation over the centuries, moving from classical notions of efficiency to modern concepts of equity, sustainability, and shared...