Services-SIG-Logo2SERVSIG and Maastricht University are proud to anounce the winner of the Best Dissertation Award in Service Research 2016. With this award we want to recognize outstanding doctoral dissertations in service research.

downloadThe Department of Marketing & Supply Chain Management at Maastricht University in the Netherlands, has a strong reputation in the field of Services Marketing, which has been the main focus since its inception. Maastricht University is proud to be recognized as a top marketing department by the global research cooperations on state-of-the-art service research and by the different research awards that Maastricht cherishes. The Service Science Factory at Maastricht University brings together business and academia to help organizations differentiate themselves through innovative services and to validate academic service research with different external non-academic stakeholders.

SERVSIG thanks the following committee members for their commitment and their work:

Jochen Wirtz (NSU, Chair), Allard C.R. van Riel (Radboud U), Anna S. Mattila (PennState), Jens Hogreve (CU Eichstaett), Yany Gregoire (HEC Montreal)

Based on the proposals from the community and a defined procedure the award committees chose the recipient.

SERVSIG Best Dissertation Award in Service Research 2016
(granted by Maastricht University)

Arne De Keyser – ED HEC Business School

say congrats here !!!

SERVSIG Maastricht 2016-126

Arne De Keyser, Michelle Andrews

Finallist for the Best Dissertation Award 2016

Michelle Andrews – Emory Unversity

Mina Rohani – University of Saskatchewan, Canada

SERVSIG says congratulations


Award, Eligibility, and Selection:

  • Candidates must be doctoral students / graduates in marketing or a related field (e.g., consumer behavior, marketing strategy, operations management, organizational behavior, human resources, strategy, finance, information systems, economics, etc.) in an official university (inside or outside the U.S.).
  • A nominator must nominate her/his/their candidate by submitting a letter that highlights why the dissertation qualifies for this award in addition to confirming the successful defense of the dissertation (please see details below).
  • An academic review committee, will evaluate the submissions based on quality of the dissertation’s contribution to service research (e.g., originality, theoretical foundations, methodological execution, value of the results to service scholars and managers).