Teaching

2nd SERVSIG Online Teaching Meeting (EU/Aus)

We received a lot of positive feedback for the 1st Online Teaching Zoom Meeting. But also many people reported they could not join and the timing was hard for Australia...

SERVSIG Online Teaching Meeting

We finally have a date for the first SERVSIG Online Teaching Meeting. Time: Mar 26, 2020, 09:00 AM Eastern Time (US and Canada) Goal of the meeting: It would be...

LTAS insights: The Theory of Mindfulness

Just some great insights and learnings from last LTAS in NYC. This time Ellen Campos Sousa explains the Theory of Mindfulness.  More here. 

Mike Brady on Interdisciplinarity from an editors view

In case you missed LTAS in NYC. Mike Brady talked about, why do editors care about interdisciplinary research? See some highlights of the talk here. 

Stephanie Noble on Interdisciplinarity

Just some great insights and learnings from last LTAS in NYC. This time Stephanie Noble explains the meaning behind interdisciplinary research. 

Center for Services Management — Syllabus & Slides

The Center for Services Management: Focus on Silk Road Service is pleased to provide service instructors with chapter slides and a sample undergraduate syllabus that uses Services Marketing 5th edition Concepts,...

Doctoral Course on Theory and Research in Service Management at Karlstad University

Doctoral course on Theory and Research in Service Management, CTF Service Research Center, Karlstad University Theme: “Service System Transformation” Application deadline: 27 September 2019 Theory and Research in Service Management...

Doctoral Course on Service and Relationship Management at Hanken

Doctoral Course on Service and Relationship Management 2019 Hanken School of Economics, Department of Marketing (course code 62339) Deadline: Monday August 19, 2019 Notification of acceptance: before Friday August 23, 2019...

New MOOC course by Christian Grönroos

The CERS Hanken is proud to present a new MOOC course by Professor Christian Grönroos and Postdoctoral Researcher Gustav Medberg. It is a great resource for every service student. The free and open course...

Video: Sharing economy explained in 4 minutes!

  Collaborative consumption (CC) is an increasingly prevalent form of exchange. CC occurs within a triangle of actors: a platform provider (e.g., Uber), a peer service provider (e.g., an Uber...

VK explains: How do you start business research collaborations?

A new episode of our new video series “VK explains”. Today, VK explains: How do you start business research collaborations?

How to…. structure your article – part 3

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. The Body of the Paper The body of...