The CERS Hanken is proud to present a new MOOC course by Professor Christian Grönroos and Postdoctoral Researcher Gustav Medberg. It is a great resource for every service student. The free and open course “Principles of Service Management” starts on 22 Oct 2018.
More information about the MOOC here:
https://www.futurelearn.com/courses/principles-of-service-management/1
