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8Oct

New MOOC course by Christian Grönroos

The CERS Hanken is proud to present a new MOOC course by Professor Christian Grönroos and Postdoctoral Researcher Gustav Medberg. It is a great resource for every service student. The free and open course “Principles of Service Management” starts on 22 Oct 2018.

More information about the MOOC here:
https://www.futurelearn.com/courses/principles-of-service-management/1

 

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