Events

Let’s Talk About Service 2026

Let’s Talk About Service 13 Engineering the future of service: Innovation, Impact & Integrity Eindhoven University of Technology (TU/e), Eindhoven, The Netherlands 9-11 December 2026 Deadline: 1 September 2026 The...

SERVSIG Conference 2026 Mentoring Program Lunch

I am proud to announce that, through the generosity of SERVSIG 2026 Conference Chairs, Cristiana Raquel Costa Lages & Cláudia Maria Neves Simões, the SERVSIG Mentoring Program will host a lunch...

Webinar: “Journal of Service Research: Meet the Editor”

12 May 2026 (2 pm CET) It is our pleasure to announce the next online seminar, by Florian von Wangenheim, EiC Journal of Service Research, who will introduce the vision of...

SERVSIG DOCTORAL CONSORTIUM 2026

SERVSIG Doctoral Consortium29 June 2026Hanken School of Economics, Helsinki (Finland) Submission deadline: 1 May 2026 The Service Special Interest Group (SERVSIG) of the American Marketing Association (AMA) is pleased to...

CHIMSPAS 2026

Deadline (500-w abstract): 15 April 2026 We are happy to announce the 6th Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS 2026) hosted by the Institute of Technological Innovation, Market Development...

IRSSM 14 in Türkiye

IRSSM 14 14-17 July 2026 Ankara University, TürkiyeDeadline: 24 May 2026 The International Research Symposium in Service Management (IRSSM) provides a global forum for scholars, researchers, and practitioners with a...

NEXSER: An EU-Funded Initiative Bridging Research Horizons Through Inclusive Service Research

Guest article by Florence Nizette and Wafa Hammedi – NaDI-CeRCLe Research Center, Unamur – Belgium. NEXSER Initiative  In an increasingly globalized academic environment, knowledge production remains deeply unequal. While many...

SERVSIG Special Sessions at the Winter AMA in Madrid

If you attending the AMA Academic Winter Conference in Madrid, please consider attending the SERVSIG special session: Topic:Firm Innovativeness And Service Innovation Through The Customer Lens: Insights, Inspiration, And Collaboration...

Webinar: “Agentic AI: The Next Frontier of Service Research”

3 March 2026, 12:00pm (CET) It is our pleasure to announce the next online seminar, by Professor Jorchen Witz (National University of Singapore) with a Keynote Talk on “Agentic AI: The Next...

Call for Possible Hosts for the 15th SERVSIG Conference in 2028

Since 1999, the SERVSIG International Research Conference has brought together the global service research community to exchange ideas, build collaborations, and experience memorable academic and cultural events. A core principle...

2026 CBIM International Conference in Spain

Conference on Business and Industrial Marketing (CBIM)17-19 June 2026 Department of Business Organization and Marketing, Universidade de Vigo, Vigo/Galicia (Spain) Deadline: 16 March 2026 The CBIM International Conference brings together...

2026 Frontiers In Service

2026 Frontiers In Service 29 June – 2 July 2026 Hanken School of Economics, Helsinki (Finland) New Submission deadline (400-w abstract): January 5th, 2026 The Frontiers in Service Conference is...