Awards

Call for Nominations: 2026 SERVSIG Emerging Service Scholar Award

We would like to request nominations for the 2026 SERVSIG Emerging Service Scholar Awardgranted by Auburn University SERVSIG and Auburn University are proud to present the Emerging Service Scholar Award. This award, launched in 2015, recognizes contributions...

Call for Nomination – Jay Kandampully Mentorship Award

Jay KandampullyJournal of Service ManagementMentorship Award The Journal of Service Management is pleased to remind the community of the Jay Kandampully JOSM Mentorship Award, established to honor the exceptional legacy...

2025 JSM Awards

Kristina Heinonen and Mark Rosenbaum, co-editors of the Journal of Services Marketing (JSM), are pleased to announce and congratulate the winners of the best paper awards and best reviewer awards. Best Paper...

2025 Christopher Lovelock Award Winner

This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Montreal. The winner of the Christopher Lovelock Career Contributions to the Services Discipline Award is Janet McColl-Kennedy (University...

2024 SERVSIG Best Service Article Award Winners

This year’s SERVSIG Best Service Article Award Winners and finalists were announced and congratulated at the Frontiers in Service conference in Montreal. This award is presented annually to the author(s) of the...

2025 SERVSIG Emerging Service Scholar Award Winner

This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers Conference 2025 in Montreal. The annual SERVSIG Emerging Service Scholar Award (sponsored by Auburn University) recognizes contributions to advancing the...

2025 SERVSIG Best Dissertation Award

This year’s SERVSIG Best Dissertation Award winner (and finalists) were announced and congratulated at the Frontiers in Service Conference 2025 in Montreal, Canada. Join us again in complimenting them! The SERVSIG Board...

Bo Edvardsson Award 2025

The Bo Edvardsson “Industry Impact in Services” Award 2025 was awarded to Cristina Mele, Rebekah Russell-Bennett, and Mohamed Zaki. These individuals were recognized for their valuable contributions to the service research community...

2025 Grönroos Service Research Award Recipient

The Centre for Relationship Marketing and Service Management (CERS, Hanken School of Economics, Finland) presented the Grönroos Service Research Award 2025 at the QUIS Conference Rome. Professor Cristina Mele received the award recognizing exceptional...

2024 Roland T. Rust JSR Best Article Award

The Journal of Service Research (JSR) is pleased to announce its 2024 award recipients at the 2025 Frontiers in Service Conference, held in Montreal, Canada: 2024 Roland T. Rust JSR...

QUIS19 – Call for Nominations for Two Career Awards

As part of the upcoming QUIS19 Conference in Rome, we are pleased to invite nominations for two awards that recognize excellence and impact in the service research community: 1. Mary...

Call for nominations for the 2025 SERVSIG Awards

Announcing the SERVSIG Awards for 2025! SERVSIG is thrilled to unveil this year’s SERVSIG Awards, recognizing exceptional contributions to the field of service research. These prestigious awards celebrate outstanding achievements across a...