News

Call for Nominations for the Best Service Article 2020 Award

We would like to request nominations for the 2020 SERVSIG Best Service Article Award The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the...

Call for nominations for the 2021 SERVSIG Awards

Details for each call can be found there: – 2021 SERVSIG Best Dissertation Award – 2021 SERVSIG Emerging Service Scholar Award – SERVSIG Best Service Article Award (published in 2020)...

My academic role model: Stacey Robinson

Guest article by Stacey Robinson. Masked and weaving through the one-way aisles at Home Goods (one of my favorite pandemic getaways), I noticed a kitschy desk plate imprinted with the...

Jan Schumann new SERVSIG Liaison officer.

SERVSIG is proud to announce Jan Schumann as the new Co-Liaison Officer of the SERVSIG board. Jan is Professor of Marketing and Innovation at the University of Passau. We invited Jan to...

The Three Horizons of Service Design

Guest article by Josina Vink, Winner of the 2020 SERVSIG Best Dissertation Award. How we understand service design is changing and it needs to.  The traditional, reductionist focus in service...

Service needs an update

Guest article by Tor W. Andreassen. “When the tide goes out, you know who’s been swimming naked!” When I came to the field of service research in the mid 1990s,...

Open (Service) Marketing Position(s) at Washington State University

Carson College of Business, Washington State University (Pullman, WA) Tenure-track Marketing position(s) (Assistant, Associate, or Full Professor) Deadline: 13 December 2020  The Department of Marketing and International Business at Washington...

2020 Steve Baron Award

The editors of the Journal of Services Marketing are proud to announce the 2020 winner of the Steve Baron Award for Outstanding Contribution to the Service Research Community: Ray Fisk....

2020 SERVSIG Best Services Article Award

The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year. SERVSIG thanks the...

Articles in Service Journals – Oct 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – Oct 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Associate/Full Professor of Marketing at Toulouse School of Management

Department of Marketing, Toulouse School of Management (TSM) University of Toulouse 1 Capitole (France)Associate and/or Full Professor in MarketingDeadline: 1 February 2021 ProfileBeyond any formal requirements, we are looking for...