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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Call for papers for a Special Issue of Journal of Business Research (JBR). “Strength-Based Approaches to Customer Vulnerability: Implications for Service Research and Practice“ Guest Editors: Russell-Bennett R, Kabadayi S &...
Guest article from Katrien Verleye, recipient of the 2023 SERVSIG Emerging Service Scholar Award. When I embarked my academic trajectory, healthcare was positioned as “a fertile field for service research”. [1]...
27th Excellence in Services International Conference University of Bergamo, Italy 29-30 August 2024 Deadline (200-w abstract): 31 May 2024 Deadline (full papers): 15 July 2024 Founded by the University of Toulon...
Call for Papers for a Special Issue of the Journal of Service Research. Disadvantaged and Vulnerable Consumers Guest Editors: Hill R., Price L & Bone S Submission deadline: 1 October...
Call for paper for a Special Issue in Journal of Service Theory and Practice. Business model innovation and transformation towards net zero in digital services: theoretical foundations and industry implications...
12 March 2024 (3 pm CET) It is our pleasure to announce the next online seminar, by Dr. Bettina Schelke (European Liaison Office of the German Research Organisations (KoWi)) with a Keynote...
Guest article by Nima Heirati, Stephan Henneberg and Alexander Leischnig. “It may seem paradoxical, but knowledge-based innovation is more market-dependent than any other kind of innovation. Careful analysis of the...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
5th International Conference on CHALLENGES IN MANAGING SMART PRODUCTS AND SERVICES (CHIMSPAS)Institute of Technological Innovation, Market Development and Entrepreneurship (iTIME), Bielefeld, Germany 29-30 August 2024 Deadline for submission: 1 April...
Guest article by Bo Edvardsson. How do we communicate and explain what we do as service scholars? We have a message and contribution to business and practice! But, are we...