The 2024 Frontiers in Service Conference is being hosted by Florida State University and will take place June 27-30, 2024, at the beautiful Omni Resort in Amelia Island, Florida.

The submission window is extended until the end of early bird registration – preference will be given to presentations that would fit two special sessions on retailing or hospitality.

Conference highlights include:
▪ Industry plenaries with executives from Walt Disney and Mayo Clinic,
▪ Academic plenaries on (i) Feeling AI, (ii) Transformative Service Research, and (iii) the Future of the Service Discipline (with some of our field’s top scholars),
▪ Frontiers/SERVSIG Doctoral Consortium hosted by Mirella Kleijnen, Jens Hogreve, and Stacey Robinson (with an opening reception on June 26th),
▪ Interactive workshops on hot topics such as field experiments, text analysis, meta-analysis, panel data techniques, strategic literature reviews, and managing the review process,
▪ Special sessions on (i) sensor technology, (ii) hospitality, and (iii) PhD student development,
▪ Amazing venue with all hotel rooms facing the Atlantic Ocean ($269/night),
▪ Fun social events including morning yoga, running on the beach, shark tooth hunting,
▪ Saturday night beach party!


We look forward to seeing you in Amelia Island in June!

For more information please see: or reach out to Mike Brady, Maura Scott, Martin Mende, or Harrison B. Pugh.