News

ICSS2020 — INFORMS Conference on Service Science (Beijing)

INFORMS Conference on Service Science (ICSS2020)19-21 December 2020Beijing, China Deadline: 31 August 2020 ICSS program committee decides to postpone the conference from July 6-9, 2020 to Dec. 19-21, 2020. We...

HICSS54: Minitrack on Digital and Cybernized Services

54th Hawaii International Conference on System Sciences (HICSS54) Minitrack on Digital and Cybernized Services5-8 January 2021Grand Hyatt Kuai (Hawaii) Submission Deadline: 15 July 2020 Since 1968, the Hawaii International Conference...

ANZMAC 2020 postponed to 2021 (Melbourne, Australia)

Australian and New Zealand Marketing Academy 202129 Nov. – 1 Dec. 2021University of Melbourne, Australia Given the present and continuing impact of COVID-19, the ANZMAC 2020 conference has been postponed...

Winners of the 2020 BESH Doctoral Research Award

KU Research Institute for Business and Economics in Service of Humanity (BESH) is pleased to announce the winners of the First Annual BESH Doctoral Research Award. The topic of this...

CfP JoSM: Service through Corona and beyond

Special section in Journal of Service Management (JoSM) Service through Corona and beyond: Implications for service research and practice Guest Editors: V. Kuppelwieser and J. Finsterwalder  Deadline (250-w. abstract): 10...

Service Articles in Non-Service-Specific Journals – Mar 2020 – part 2

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Service Articles in Non-Service-Specific Journals – Mar 2020 – part 1

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – Mar 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

SERVSIG Best Service Video Competition

Dear all, I hope you are safe and healthy. The corona crisis has forced many of us into online teaching from one day to another. We at SERVSIG want to help...

2019 JSTP Awards

Chatura Ranaweera and Marianna Sigala, co-editors of the Journal of Service Theory and Practice (JSTP) are very pleased to announce and congratulate the winners of the best paper award, and...

2nd SERVSIG Online Teaching Meeting (EU/Aus)

We received a lot of positive feedback for the 1st Online Teaching Zoom Meeting. But also many people reported they could not join and the timing was hard for Australia...

SERVSIG Online Teaching Meeting

We finally have a date for the first SERVSIG Online Teaching Meeting. Time: Mar 26, 2020, 09:00 AM Eastern Time (US and Canada) Goal of the meeting: It would be...