SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Articles in Service Journals – Apr 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Frontiers 2020 Canceled

Dear SERVSIG Community, After much deliberation and monitoring of the COVID-19 situation, we have come to the difficult conclusion that we need to cancel this year’s Frontiers conference. For those...

Academic Council on the State of the 2020 Job Market and AMA Interviewing

COVID-19 has changed the way we work as Marketing scholars and educators, and this dramatic disruption has created significant anxiety within our community. Over the course of the last six weeks,...

Service Track at Winter AMA 2021 (St Petersburg, Florida)

2021 AMA Winter Academic Conference:“The Human Side of Marketing in the Age of Digital Transformation”19–21 February 2021St. Pete Beach, Florida Submission deadline: 7 August 2020 Track: Services, Retailing and Entertainment...

Maria Colurcio calls for research on online teaching from a SDL perspective

Guest article by Maria Colurcio. Please get in contact with her, if you like to work in this direction Teaching in Covid-19 Emergency. New practice of Resource Integration. Social interaction...

Prove You’re Human and Other Advice For the Great Online Education Experiment

Guest article by Scott Cowley. I have very narrow expertise when it comes to teaching online. Like many of you, my tips should probably be limited to “How to convert...

CfP SMR: Emotional Labor and Service

Special Issue of the Journal of Service Management Research Emotional Labor and Service Guest Editors: Andrea Fischbach & Benjamin Schneider Deadline: 29 November 2020 When Arlie Hochschild introduced the concept...

CfP JSTP: Learning from Pandemics Past and Present

Special Issue in the Journal of Service Theory and Practice Learning from Pandemics Past and Present for Service Theory and Practice Guest Editors: L. Sajtos, L. Bove, E. Bridges, and...

COVID-19 and the Future of the Service Industry Post-Pandemic

Call for Chapters (Springer): “COVID-19 and the Future of the Service Industry Post-Pandemic: Insights and Resources“ Deadline(s): 5 May 2020 (250-w proposal); 31 May 2020 (full chapters) Editors: Spring H....

The Dark Art and White Magic of Online Teaching

Guest article by Rebekah Russell-Bennett. Once upon a time… …there was a professor in a university for witches. She wore flowers behind her ear and the streaks in her long...

Creating Value Conference 2020 — online and offline

Third Global Conference on Creating Value2-3 June 2020, online20-21 October 2020École Des Ponts Business School, Paris Deadline: 23 April 2020 Adapting to the coronavirusNothing is more important to us than...

Three key factors that made my shift to online teaching work

Guest article by Jonas Holmqvist (Kedge Business School) The current Corona-crisis has profoundly changed society, and this is true also for academia. Most of us, wherever we are, have had...