We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Deadline: 31 August 2020 ISMS 2020 Doctoral Dissertation Proposal Competition The INFORMS Society for Marketing Science (ISMS) is pleased to announce its ISMS 2020 Doctoral Dissertation Proposal Competition. This dissertation...
In our series “What’s next for Service Research,” we ask this time, Mahesh Subramony from the Northern Illinois University, what he thinks is important for the future of service research.
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
In our series “my academic advice” we ask established scholars, what is their most favorite advice that they give on a regular basis their Ph.D. students. Learn today from Sertan...
The topic of this episode is the current state and future of the Sharing Economy and my guests are Sabine Benoit from Surrey University and Hugo Guyader from Linkoeping University....
Special Issue of RAM- Recherches et Applications en Marketing Technologies, Experiences, Services, and beyond! Deadline: Jan 8, 2021 Guest-Editors: Wafa Hammedi, Caroline Lancelot-Miltgen, and Ingrid Poncin Dear colleagues and friends, ...
In our series “What’s next for Service Research,” we ask this time, Charles Hofacker from Florida State University, what he thinks is important for the future of service research. It...
The 17th international Research Symposium on Service Excellence in Management (QUIS17) “Reimagining Service to Enhance Human Work and Life“ 13-16 January 2022 [POSTPONED TILL 2023] Vin University, Ha Noi, Vietnam...
Guest article by Jonas Heller, finalist of the 2020 SERVSIG Best Dissertation Award. Service experiences nowadays are at the peak of transformation, changing constantly at the fasted pace imaginable. The...
Guest article by Magnus Söderlund.[I] All of us have heard this several times: robots and artificial intelligence (AI) will replace many of us, and this also goes for service employees...
Special Issue of Service Science Reimagining the Science of Service in a Post-Pandemic World Guest Editors: Guest Editors M. Fisher, A. Neely, & R. Verma Deadline: 31 August 2020 H0:...