We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Guest article by Ingrid Hansson, CTF Karlstad One of the longest-running conferences in service research is QUIS, Quality in Services. The QUIS symposium was established in 1988 by Bo Edvardsson...
Traditionally, the Journal of Service Research awards are given out during the Frontiers in Service conference. This summer 2020, we have to digitally congratulate the winners for the best paper...
Call for Paper for the Journal of Service Research and the Journal of the Academy of Marketing Science. “Frontlines-in-Crisis” Research Competition: Multiple Prizes, $1500 each Guest editor: T. Arnold Deadline: 15 December...
5th Annual Young Scholar Research (YSR) Competition“Continuing the Progress Despite Disruption” Deadline: 15 December 2020 Extended to: 31 December 2020 The Organizational Frontlines† Interest Group has held a research symposium to...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Special Issue of Tourism Recreation Research. GASTRONOMIC TOURISM EXPERIENCES AND EXPERIENTIAL MARKETING Guest Editors: S.K. Dixit & G. Prayag Deadline (abstract): 30 September 2020 Gastronomy and tourism play a major...
We invite you to the first event of the SERVSIG2020 virtual conference: Meet the Service Editors on Tuesday 11th Aug 9 pm Brisbane time, 1pm Brussels, 7am New York. Zoom...
For our “Going abroad” series, Hugo Guyader interviewed Sven Tuzovic, who moved from Germany to the US, and later to Australia. This is the first part of the interview with...
Guest article by Lia Patricio. When I was invited to write “my academic role model”, I realized we have plenty of role models in Service Research. In fact, I feel...
Guest article by Delphine Caruelle, finalist of the 2020 SERVSIG Best Dissertation Award. My journey in services marketing started with an internship in a shopping mall, some ten years ago....
The JSR is delighted to announce that Professor Ming-Hui Huang has been named Editor-in-Chief Elect of the Journal of Service Research (JSR), for a four-year term to replace Mike Brady,...