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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Guest article by Kaisa Koskela-Huotari. Scholars specialize within their respective fields in many ways. For some, the specialization is directed toward a specific empirical context (e.g., retail, health, tourism), phenomenonon...
Transformative Consumer Research (TCR) conference 28-29 June 2021 [ONLINE] Deadline (track submission): 1 November 2020 As recent TCR conferences have been, the 2021 conference will also be “Dialogical” in its nature and...
Frontiers in Service Conference 2021 “Service Resurgence” 10-13 June 2021 Amelia Island, Florida Due to the ongoing pandemic, the Frontiers in Service Conference leadership team decided to conduct Frontiers 2021...
Special Issue of Sustainability. Shared Mobility. Guest Editors: Friman M., Olsson L.E, & Guyader H. Deadline: 31 May 2021. Shared mobility refers to the shared use of any transportation mode (e.g.,...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Call for Paper for the Journal of Service Research “Frontlines-in-Change” Guest editors: D. Marinova & T. Arnold New Deadline: 1 Nov 2021 The “Frontlines-in-Change” (FiCa) theme concerns the role of frontlines...
Guest article by Ingrid Hansson, CTF Karlstad One of the longest-running conferences in service research is QUIS, Quality in Services. The QUIS symposium was established in 1988 by Bo Edvardsson...
Traditionally, the Journal of Service Research awards are given out during the Frontiers in Service conference. This summer 2020, we have to digitally congratulate the winners for the best paper...
Call for Paper for the Journal of Service Research and the Journal of the Academy of Marketing Science. “Frontlines-in-Crisis” Research Competition: Multiple Prizes, $1500 each Guest editor: T. Arnold Deadline: 15 December...
5th Annual Young Scholar Research (YSR) Competition“Continuing the Progress Despite Disruption” Deadline: 15 December 2020 Extended to: 31 December 2020 The Organizational Frontlines† Interest Group has held a research symposium to...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...