We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
University of South Florida M3 Center is in the process of preparing an open-access (100% free to students, faculty and public) textbook. The textbook is titled: Hospitality and Tourism Information...
Special Issue in the Journal of Retailing and Consumer Services 28th RARCS Conference Special Session ‘Robots and AI in Retailing and Consumer Services’ Editors: S. Rasouli & H. Timmermans Deadline...
Special Issue in Journal of Retailing and Consumer Services. The Future of Customer Experience in Retailing Guest Editors: Klaus, P. & Kuppelwieser, V. Deadline: 31 March 2021 Retailing as we...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
For our series “Going abroad”, Hugo Guyader interviewed Sven Tuzovic, who moved from Germany to the US, and later to Australia. This is the second part of the interview with...
Guest article by Andreas Lechner, finalist of the 2020 SERVSIG Best Dissertation Award. “People always got to see your smile. You always got to put on that fake […] no...
Guest article by Thomas Leclercq, finalist of the 2018 SERVSIG Best Dissertation Award. A month ago, I decided to start a sports training program. My objective was losing weight before...
Faculty of Law, Business & Economics (University of Bayreuth, Germany) Full Professor of Marketing & Service Management Deadline: 15 October 2020 The Chair of Marketing & Service Management is integrated...
Special issue of the Journal of Service Research. AI Service and Emotion Special Issue Editors: Bagozzi R., Brady M.K., Huang M.N. Submission Deadline: 15 April 2021. 1 June 2021. JSR,...
Guest article from Volker Kuppelwieser and Jörg Finsterwalder. The First ever Special Section on The Coronavirus Crisis and Beyond: Implications for Service Research and Practice is available online now in the Journal of...
The third event of the SERVSIG 2020 Virtual Conference is thePanel Session: How can we innovate by keeping humanity at thecentre of service? In this panel event, we have an...