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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
A guest article by Werner Kunz, Jochen Wirtz, Nicole Hartley, and James Tarbit. The age of AI is upon us, changing our lives in ways we could never have imagined....
Details for each call can be found there: – 2023 SERVSIG Best Dissertation Award – 2023 SERVSIG Emerging Service Scholar Award – SERVSIG Best Service Article Award (published in 2022)...
We would like to request nominations for the Christopher Lovelock Career Contribution Award 2023 The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...
We would like to request nominations for the 2023 SERVSIG Emerging Service Scholar Awardgranted by Florida State University SERVSIG and the Florida State University are proud to present the Emerging Service Scholar Award. This award recognizes...
Call for Nominations for the 2023 SERVSIG Best Dissertation Award (granted by Maastricht University). Award, Eligibility, and Selection:– Candidates must be doctoral students / graduates in marketing or a related field (e.g.,...
We would like to request nominations for the SERVSIG 2022 Best Service Article Award The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article...
SERVSIG Special SessionWinter AMA 2023 Nashville, TN Saturday 11 February3:30 p.m. The organizational frontline between service firm and customer has always been an important field for service researchers. The organizational...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Special Issue in Journal of Service Theory and Practice Reshaping the World through Customer and Actor Engagement Guest editors: Conduit J, Alexander M, & Azer J Deadline: 28 February 2023Extended:...
The editors of the Journal of Services Marketing are proud to announce the 2022 winner of the Steve Baron Award for Outstanding Contribution to the Service Research Community: Professor Gaby...
Guest article by Javier Reynoso for our My Academic Role Model series. It was not in my plans to become a full-time academic; rather, I was aiming at a career...