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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Call for Paper for a Special Issue of the Journal of Product Innovation Management. Artificial Intelligence, Stakeholder Engagement, and Innovation Value Guest Editors: Praveen Kopallé, Costas Katsikeas, Giampaolo Viglia, and...
Call for Papers for a Special Issue of the Journal of Service Research. Human-Robot Interactions in Service Guest Editors: van Doorn J, Odekerken-Schröder G & Spohrer J Deadline: 1 October...
Dear Service Colleagues, QUIS18 Organizing Committee is delighted to invite you to attend an exciting webinar featuring Professor Tor Andreassen, who will discuss his latest research on Service Innovation. We look forward...
Dear IRSSM folks, Many of you attended our first online meeting, and now we have the pleasure of inviting you for a second one (also free of charge): On November...
Guest article by Alexander P. Henkel for our Service Centers series. At the Pulse of Innovation The Center for Actionable Research of the Open University (CAROU) is the research valorization arm of the Open...
Guest article by G. Huang and K. Sudhir, winners of the SERVSIG Best Service Article Award. We are honored to receive the SERVSIG’s 2022 Best Service Paper Award for our 2021...
Guest article by Andrew Gallan. Recently, I was asked by Sertan and Kristina to join the SERVSIG board as Mentoring Officer. I was grateful and honored to be asked, and...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Guest article by Stefan Holmlid. In 2021, we celebrated a centenary of suffrage in Sweden. It was a three-year long celebration, covering the century since the decision to the century...
Guest article by Tor W. Andreassen. Recently, passengers were stranded at Schiphol Airport, Atlanta airport, and Manchester airport. Airline companies cancel thousands of departures. Restaurants are hoping for a cold...
Guest article by Lerzan Aksoy, Christopher Lovelock Career Contributions Award Recipient 2022. I am humbled and honored to be named the 29th recipient of the Christopher Lovelock Career Contributions Award. As I have...