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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Transformative Marketing and Services Colloquium 14 July 2023 Deakin Downtown, Melbourne (Australia)Submission deadline: 30 April 2023 The colloquium is be designed to facilitate discussion and feedback on a issues around...
Call for Papers for a Special Issue of Service Science. Navigating the Use of Technology in Service Marketing Guest editors: Cui H, Xu AJ & Zhu T Deadline: 1 September...
Are you attending the 2023 AMA Winter Academic Conference in Nashville, TN this weekend? Don’t miss the SERVSIG Special Session on “Managerial Challenges at the Organizational Frontline” on Saturday, 3.30pm...
Special Issue of Journal of Business Research (JBR) Service Research in Business-to-Business Marketing Guest Co-Editors: Zaki M, Witell L, Gustafsson A, McColl-Kennedy J & Fombelle P Deadline: 1 February 2024 The goal...
Guest article from Yves Van Vaerenbergh, recipient of the 2022 SERVSIG Emerging Service Scholar Award. Receiving the 2022 AMA SERVSIG Emerging Service Scholar Award was something I could never imagine. When...
Guest article by Daniel Blanche for our My Academic Role Model series. Intentionally, or otherwise, we follow in the footsteps of those who precede us. Role models are fundamentally important always, but...
Special Issue in Industrial Marketing Management. Extending and sustaining B2B engagement in a digitalized and automated world: Future challenges Guest Co-Editors: Blasco-Arcas L., Azer J., Alexander M. & Kowalkowski C....
Call for Paper for a Special Issue for the Service Industries Journal. Service Ethics and Ethics as a Service: Principles, Issues, and Dilemmas Guest-editors: Kabadayi S. & Tsiotsou R. Deadline:...
Journal of Service Research Pre-Conference Workshops Frontiers in Service Conference at Maastricht University 15 June 2023 (Thursday) We would like to invite you to two pre-conference events about the Special...
Special Issue in the Journal of Retailing and Consumer Services Designing Retail and Consumer Services for a Positive Societal and Citizenship Impact Editors: Kuppelwieser V & Klaus P Deadline: 30...
Early-Career Services Scholars: Meet with Editors of Top Services Journals! The SERVSIG Mentorship Initiative will host a virtual discussion with editors of top services journals. This is intended for early-career...
Part of the mission of SERVSIG is to welcome young scholars into our community, to empower and enable them to be their best, and to make their lives more meaningful....