SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

CSM Doctoral Colloquium 2016, Loughborough, UK

Centre for Service Management Doctoral Colloquium 2016 Loughborough University, England 28 Jan 2016; Deadline 29 Nov Time: 28 Jan 2016, 9.00 – 17.00 Location: Loughborough University, Clyde Williams building Theme: Unifying Services...

CERR 2016, Toulouse, France

Colloquium on European Research in Retailing (CERR) 2016 Toulouse, 2-4 Jan 2016; Deadline 3 Jan It is my pleasure to send you this Call for Papers for the upcoming CERR...

11th Meeting Service Management and Science Forum, Melbourne

The 11th Annual Meeting of the Service Management and Science Forum July 8-10, 2016 Swinburne University of Technology, Hawthorn, Melbourne, Victoria, AUSTRALIA Theme Managing Service in the Era of Social Media...

Faculty position at EDHEC Business School, Lille

EDHEC Business School (France) invites applications for a new faculty position in the marketing department, starting September 1, 2016 (Lille Campus). Candidates must possess a PhD in marketing or be...

CFP SIJ: Non-Profit Services

Special Issue – The Service Industries Journal Non-profit Services: Challenges and Opportunities Guest Editors: Helena Alves and Bo Edvardsson New Deadline: July 1, 2016 Topic: The not-for-profit sector has an important role...

2nd Karlsruhe Service Summit Workshop

The second Karlsruhe Service Summit Workshop will take place at KIT February 25th-26th, 2016. More information to be announced, please check the organizational page for important dates and the call...

1st Customer Experience Management (CEM) and Big Data Workshop

1st Academic-Practitioner Research with Impact Workshop “Customer Experience Management (CEM) and Big Data” Monday 18th-Tuesday 19th January, 2016 Workshop location: Chancellors Hotel, Chancellors Way, Moseley Road, Fallowfield, Manchester, U.K. M14...

Deadline extended for SERVSIG 2016

Dear service researchers, Our submission system already counts over 225 contributions! Nevertheless, the organizing committee of SERVSIG 2016 has decided to extend the deadline for submissions with one week until...

Assistant Professor Position at UMass Boston

The College of Management at the University of Massachusetts Boston invites applications for a tenure-track assistant professor of marketing position starting from September 1, 2016. The responsibilities of this position...

Impact and What It (Could) Mean(s) for Us

guest article by Christof Backhaus.  On the Quest for “Making a Difference”: Impact and What It (Could) Mean(s) for Us Impact – used in an academic context, it’s a big...

My Academic Role Model

guest article by Lisa Brüggen. Lisa Brüggen is the recipient of 2015 Emerging Service Scholar Award (granted by SERVSIG & dml UMass Boston) and Associate Professor at Maastricht University, host of the next...

CfP Service Science: High Tech High Touch

Special Issue – Service Science Co-creating the Customer Service Experience with High Tech and High Touch Co-Editors: Mark M. Davis, Bentley University; David Ding, University of Houston Deadline for Submissions:...