The second Karlsruhe Service Summit Workshop will take place at KIT February 25th-26th, 2016.
More information to be announced, please check the organizational page for important dates and the call for paper page for information on the submissions process (submission deadline Nov 25th)
For KSRI’s second Service Summit Research Workshop, we invite submissions of theoretical and/or empirical research dealing with one or several of the subsequent four workshop’s pillars. Of particular interest are submissions related to the significant topics energy, mobility, health care, participation, social collaboration, crowdfunding, and smart services used in an increasingly digitized world.
We especially encourage submissions with an integrative perspective. All submitted short papers will be blind peer reviewed by at least two members of the program committee. The selected submissions will be published in post workshop proceedings of the KSS 2016. Additionally, we consider eligible papers to be extended for submission to Service Science 
, an INFORMS journal.
A complete PDF version of the Call for Paper is available here.
Submission Process
2015-11-25 Paper Submission (extended deadline)
2015-12-21 Notification of Acceptance
2016-01-18 Final Paper Submission and Authors’ Registration (please register form)
2016-02-25/26 Workshop Date
Short papers up to 6 pages (LaTeX template / Word template)
Please submit via easyChair
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Lia Patrício, PhD, Assistant Professor at INESC TEC (University of Porto, Portugal) |
 |
Markus Krause, PhD, Visiting Scholar at ICSI (UC Berkeley, USA) |
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Werner Kunz, PhD, Associate Professor of Marketing and SERVSIG Chair (UMass Boston, USA) |
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Maria Maleshkova, PhD, Senior Researcher at the Karlsruhe Service Research Institute (KIT, Germany) |
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David Garcia, PhD, Senior Researcher at the Chair of Systems Design (ETH Zurich, Switzerland) |
| Stefan Nickel, PhD, Chair in Discrete Optimization and Logistics and Dean of the Faculty of Economics and Management (KIT, Germany)
Francisco Saldanha da Gama, PhD, Professor of Operations Research at the Department of Statistics and Operations (University of Lisbon, Portugal) Sven Spieckermann, PhD, CEO of SimPlan AG (Maintal, Germany) |
Preliminary program
| Wednesday, February 24th, 2016 (special event) | |
| approx.
14:00 |
IBM Bluemix-Bootcamp with hands-on sessions and tech talks at the IBM Lab in Boeblingen. A tour at the IBM museum as well as a after work buffet is part of the excursion.
Transportation is organized from KIT campus to IBM lab and back. |
| Thursday, February 25th, 2016 | |
| 11:00 | Registration |
| 12:30 | Welcome |
| 12:45 | Key note on Service Research Priorities in a Rapidly Changing Context (Lia Patrício) |
| 13:30 | Parallel Tutorial Sessions I
– Social Computing (David Garcia) – IBM Watson (TBA) |
| 15:00 | Coffee Break |
| 15:30 | Parallel Paper Sessions I
(Session I.a, Session I.b, Session I.c) |
| 17:30 | Social Event and dinner at the ZKM | Center for Art and Media (more information ) |
| Friday, February 26th, 2016 | |
| 09:00 | Key note on Crowd and Participation (Markus Krause) |
| 09:30 | Parallel Tutorial Sessions II
– Discrete-Event Simulation (Sven Spieckermann) – Medicine & Semantic Web (Maria Maleshkova) |
| 11:00 | Coffee Break |
| 11:30 | “Meet the editors” – panel discussion on how to publish successfully
– Markus Krause (Human Computation) – Werner Kunz (Journal of Service Management) – Stefan Nickel (Operations Research for Health Care) – Lia Patrício (Journal of Service Research – Special Issue) – Francisco Saldanha da Gama (Computers & Operations Research) |
| 12:45 | Lunch |
| 14:00 | Parallel Paper Sessions II
(Session II.a, Session II.b, Session II.c) |
| 15:30 | Coffee Break |
| 17:30 | Parallel Paper Sessions III
(Session III.a, Session III.b, Session III.c) |
| 17:30 | Wrap up |
| 18:00 |
optional (informal) dinner, downtown Karlsruhe |
