We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
From June 17-19, 2016 the Department of Marketing & Supply Chain Management and the Service Science Factory, Maastricht University’s School of Business and Economics (SBE), hosted the world’s largest service...
Dear all, The Service Research Center, CTF in Karlstad had once again the honor to host a network meeting for service researchers around the globe and it was great to...
All five of JSR’s editors – past, present, and future – attended the Frontiers in Service Conference in Bergen, Norway, June 23-26. For all five to be in one place...
During the Frontiers Conference 2016 in Bergen, the following JSR awards were given for 2015: JSR Best Paper Award 2015: Service Systems: A Broadened Framework and Research Agenda on Value...
The Journal of Service Management (JOSM) editorial advisory board meeting was held on June 18th at the SERVSIG Conference, Maastricht University. Thirty editorial board members met and discussed future strategies for...
The School of Hotel Administration at Cornell University is accepting applications for a senior, tenure-track faculty member for the Michael D. Johnson Family Professorship of Services Marketing Position Description: The...
I am sorry to report the recent death of Rich Oliver (see the message below from Vanderbilt Dean Eric Johnson). Rich was a brilliant theoretician, and in my view the...
guest article by Mina Rohani, Finalist of the SERVSIG Best Dissertation Award 2016 (granted by Maastricht U) People are increasingly getting revenge—that is, actions motivated by a desire to harm...
guest article by Yves Van Vaerenbergh Glory be, I defended my PhD (in October 12, 2012)! I wrote my dissertation in rather challenging circumstances. Even though I obtained my PhD at...
On May 29-30, 2016, 50 leading service marketing scholars from Europe, USA, and Australasia came together in Paris for the Thought Leaders in Service Marketing Strategy Conference. The conference co-chairs Frederic Dalsace, Rob Palmatier, Francesca Sotgiu, and Stefan...
The American Marketing Association announces Raymond P. Fisk as the recipient of the inaugural AMA Special Interest Group (SIG) Leadership Award. Dr. Fisk is Professor and Chair of the Department of...
Interview was executed by Matt Weingarden, AMA Raymond Fisk is Professor and Chair of Marketing at Texas State University. In 2016, he was selected as the inaugural SIG Leadership Award recipient, honoring his significant contributions...