During the Frontiers Conference 2016 in Bergen, the following JSR awards were given for 2015:
JSR Best Paper Award 2015:
Service Systems: A Broadened Framework and Research Agenda on Value Propositions, Engagement, and Service Experience
Jennifer D. Chandler and Robert F. Lusch
JSR Finalist Papers (in order of publication):
Service Research Priorities in a Rapidly Changing Context
Amy L. Ostrom, A. Parasuraman, David E. Bowen, Lia Patrício and Christopher A. Voss
Cocreating the Arab Spring: Understanding Transformation of Service Systems in Contention
Per Skålén, Kotaiba Abdul Aal and Bo Edvardsson
A Five-Component Customer Commitment Model: Implications for Repurchase Intentions in Goods and Services Industries
Timothy L. Keiningham, Carly M. Frennea, Lerzan Aksoy, Alexander Buoye and Vikas Mittal
JSR Best Reviewer Award for 2015:
Bei Bei (Bacy) Dong, Lehigh University, USA
