SERVSIG takes global seriously
The conference season just started again and colleagues from all around the world will meet again. I personally enjoy this time of the year as it shows us once again how diverse and international...
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
The conference season just started again and colleagues from all around the world will meet again. I personally enjoy this time of the year as it shows us once again how diverse and international...
“Special SERVSIG Award for Extraordinary Service to the Service Research Field” for Professor Pierre Eiglier At the recently-concluded “14th International Research Conference” (May 31st – June, 3rd) in La Londe, France,...
Please save the date for the 5th edition of Let’s Talk about Service (LTAS) in New York City at the Fordham University. Great new invited speakers! Make space in your...
Special Issue Service Science Service-Dominant Logic: Institutions, Service Ecosystems, and Technology Deadline: Jan 10th, 2017 Coeditors: Irene CL Ng, WMG, University of Warwick Stephen L. Vargo, Shidler College of Business,...
Special Issue Journal of Services Marketing Customer Engagement in Service Innovation: Theoretical and Empirical Advancements Deadline for full paper submission: 31 January 2017 Literature addressing customer/consumer engagement has emerged rapidly...
Special Issue Information Systems Journal Smart Service Systems: An Interdisciplinary Perspective Deadline: May 15th, 2017 Special Issue Editors: Daniel Beverungen, University of Paderborn Christoph F. Breidbach, University of Melbourne Jens Poeppelbuss,...
Special Issue Journal of Retailing & Consumer Services Retailing and Consumer Services in Emerging Markets Deadline: 1 Apr 2017 Guest Editors: Professor Aron O’Cass, The University of Tasmania Dr Jamie...
Special Issue Journal of Product Innovation Management: “Contemporary Issues and Critical Challenges on Innovation in Services” Guest Editors: Aron O’Cass, The University of Tasmania Martin Wetzels, Maastricht University Submission due...
guest article by Michelle Andrews, Finalist of the SERVSIG Best Dissertation Award 2016 (granted by Maastricht U) Have you ever wondered why some people look at their phones in elevators?...
guest article by Kristina Heinonen Recently, while reading fellow researchers’ observations on the state of service research, I was led to reflect on how far the field has come. Cristiana...
guest article by the committee of the SERVSIG Emerging Service Scholar 2016 (granted by dml @ UMass Boston) Customers get confused when they have too much choice?! How glad that...
Do the models and findings from our research also hold in emerging countries? And in how far can service research help to address the challenges of complex service systems and...