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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Special Issue Journal of Product Innovation Management: “Contemporary Issues and Critical Challenges on Innovation in Services” Guest Editors: Aron O’Cass, The University of Tasmania Martin Wetzels, Maastricht University Submission due...
guest article by Michelle Andrews, Finalist of the SERVSIG Best Dissertation Award 2016 (granted by Maastricht U) Have you ever wondered why some people look at their phones in elevators?...
guest article by Kristina Heinonen Recently, while reading fellow researchers’ observations on the state of service research, I was led to reflect on how far the field has come. Cristiana...
guest article by the committee of the SERVSIG Emerging Service Scholar 2016 (granted by dml @ UMass Boston) Customers get confused when they have too much choice?! How glad that...
Do the models and findings from our research also hold in emerging countries? And in how far can service research help to address the challenges of complex service systems and...
The Service Research Center, CTF in Karlstad had once again the great honor to host a network meeting for service researchers around the globe. It was an eventful two days...
CALL FOR PAPERS Special Edition – Service Value Creation Journal of Creating Value November 15th 2016 The primary objective of the Journal of Creating Value (jcv.sagepub.com ) is to publish...
Call for Papers Industrial Marketing Management Special issue on Critical issues in Industrial and Business to Business Services Deadline: 28 February, 2017 The industrial and Business to Business, sometimes seen...
Dear Service researcher, INFORMS has its annual conference in Nashville, TN, November 13 to 16. Please see link for more information. http://meetings2.informs.org/wordpress/nashville2016/ As you may know, Service Science is a subgroup...
Dear fellow service researchers, We have a one day session on elderly consumption at University College Cork, Cork, Ireland on June 14th and you, your colleagues or students are most welcome...
Call for Papers 9th Nordic Workshop on Relationship Dynamics – NoRD2016 September 28-30, 2016 The NoRD2016 organizers invite submissions to the 9th Nordic Workshop on Relationship Dynamics. NoRD workshops are...
guest article by Tim Hilken, Dominik Mahr, Jonas Heller, Mathew Chylinski, and Ko de Ruyter. Yes, Augmented Reality is Enhancing the Service Experience An emerging class of technologies, referred to as Augmented Reality...