SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Photos & Impressions from the International Network Meeting in Karlstad

The Service Research Center, CTF in Karlstad had once again the great honor to host a network meeting for service researchers around the globe. It was an eventful two days...

CfP JCV: Service Value Creation

CALL FOR PAPERS Special Edition – Service Value Creation Journal of Creating Value November 15th 2016 The primary objective of the Journal of Creating Value (jcv.sagepub.com ) is to publish...

CfP IMM: Industrial and B2B Services

Call for Papers Industrial Marketing Management Special issue on Critical issues in Industrial and Business to Business Services Deadline: 28 February, 2017 The industrial and Business to Business, sometimes seen...

Service Science in Nashville

Dear Service researcher, INFORMS has its annual conference in Nashville, TN, November 13 to 16. Please see link for more information. http://meetings2.informs.org/wordpress/nashville2016/ As you may know, Service Science is a subgroup...

ISS21 Ageing Research Cluster Workshop

Dear fellow service researchers, We have a one day session on elderly consumption at University College Cork, Cork, Ireland on June 14th and you, your colleagues or students are most welcome...

Nordic Workshop on Relationship Dynamics in Pori

Call for Papers 9th Nordic Workshop on Relationship Dynamics – NoRD2016 September 28-30, 2016 The NoRD2016 organizers invite submissions to the 9th Nordic Workshop on Relationship Dynamics. NoRD workshops are...

Augmented Reality – Is this for Real?

guest article by Tim Hilken, Dominik Mahr, Jonas Heller, Mathew Chylinski, and Ko de Ruyter. Yes, Augmented Reality is Enhancing the Service Experience An emerging class of technologies, referred to as Augmented Reality...

Going abroad: Willy Barnett in the UK

Linda Nasr interviewed for our series “Going abroad” Willy Barnett, a young US researcher who pursues an PhD in the United Kingdom.  Linda: Tell us about yourself Willy: I am a 4th year...

My academic role model: Tracey Danaher

guest article by Tracey Danaher An academic career is a journey that is greatly shaped by those we meet along the way.  As a PhD student in Australia I was greatly...

Engineering a Service Revolution

guest article by Jochen Wirtz Staging Your Service Revolution: How to Establish a Strong Service Culture Fast! Ron and I have been working on this topic for many years and are...

Brady incoming JSR editor

The Journal of Service Research is pleased to announce that Professor Michael Brady will be its next Editor, beginning June 1, 2017.  Brady will be JSR’s fifth Editor, following Roland...

MSI is searching for a Research Director

Dear Service Research Colleagues Our highly esteemed Research Director, Ross Rizley, will be retiring this coming summer after over 15 years as the academic knowledge backbone of MSI. In addition...