Celebrate the 30TH Anniversary of CTF
Date: Thursday October 6th, 2016 Place: Aula Magna, Karlstad University, Sweden Registration: Register here no later than September 25 Thirty years ago CTF, Service Research Center at Karlstad University was...
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Date: Thursday October 6th, 2016 Place: Aula Magna, Karlstad University, Sweden Registration: Register here no later than September 25 Thirty years ago CTF, Service Research Center at Karlstad University was...
Department of Industrial Engineering & Innovation Sciences of the Eindhoven University of Technology Assistant Professor in Marketing (1,0 fte) (fixed-term, tenure track may be offered to excellent candidates) Preferred starting...
guest article by Francisco Villarroel Ordenes Unstructured text data from emails, SMS, blogs, online reviews and social media is exponentially growing offering organizations unprecedented resources to monitor brand communications and customer...
Guest article by Kay Lemon When I was asked to write about my “academic role model,” I realized that I have had so many exemplary academic role models that it...
guest article by Scott Cowley Today’s great news is that you’re in the Golden Age of teaching resources. The bad news is that you don’t magically know what all of...
Guest article by Roland Rust and Ming-Hui Huang Those of you who attended the Frontiers in Service Conference in Bergen, Norway may have heard about the problems that my wife, Professor...
Based on Ray Fisk’s Inaugural SIG Leadership Award Presentation on August 5, 2016. In the summer of 1993, I received the AMA’s Marketing Educator Newsletter and read an announcement that...
Applications are invited for the post of Editor-in-Chief for The Service Industries Journal This post would suit an individual or a small team of Editors. The position is for a...
LTAS is a two-day event with the aim to introduce young scholars to the wonderful world of service research and to guide them through their academic journey: from fresh PhD...
Special Issue on Sharing Economy and On-Demand Service Business Models Information Systems and E-Business Management Special Issue Guest Editors: Alanah Mitchell and Troy J. Strader Deadline for Submissions: February 1,...
Best Paper of the Year Award 2016 Timothy Keiningham, Bruce Cooil, Edward Malthouse, Alexander Buoye, Lerzan Aksoy, Arne De Keyser and Bart Lariviere. “Perceptions are relative: an examination of the...
Best Paper Award 2016 Jennifer Chandler & Steven Chen “Prosumer Service Experience, Service Value, Wellbeing, Innovation” Abstract: This paper looks at how prosumers act as co-creators of value. It also...