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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
2017 TRANSFORMATIVE CONSUMER RESEARCH Cornell University, USA June 18 – June 20, 2017 Chairs: Brian Wansink, Cornell University Brennan Davis, Cal Poly Julie L. Ozanne, University of Melbourne Deadline: 15...
THE EUROPEAN INSTITUTE OF RETAILING AND SERVICES STUDIES (EIRASS) is organising the 24th international conference on RECENT ADVANCES IN RETAILING AND SERVICES SCIENCE June 26-29, 2017 Hilton Vancouver Metrotown, Vancouver , Canada...
We are delighted to announce that the 26th Annual Frontiers in Service Conference will take place June 22-25, 2017 in New York City hosted by Fordham University’s Gabelli School of...
Special Issue in Computers in Human Behavior Innovation in consumer-computer interaction in smart retail settings Guest Editors: Eleonora Pantano, PhD, Middlesex University London, UK (e.pantano@mdx.ac.uk); and Alessandro Gandini, PhD, King’s...
The healthcare, hospitality, senior living, and design‘s most innovative thought leaders are gathering at the Cornell Symposium: Hospitality, Health & Design (October 9 – 11, Ithaca, New York). With over 90 speakers, and...
Date: Thursday October 6th, 2016 Place: Aula Magna, Karlstad University, Sweden Registration: Register here no later than September 25 Thirty years ago CTF, Service Research Center at Karlstad University was...
Department of Industrial Engineering & Innovation Sciences of the Eindhoven University of Technology Assistant Professor in Marketing (1,0 fte) (fixed-term, tenure track may be offered to excellent candidates) Preferred starting...
guest article by Francisco Villarroel Ordenes Unstructured text data from emails, SMS, blogs, online reviews and social media is exponentially growing offering organizations unprecedented resources to monitor brand communications and customer...
Guest article by Kay Lemon When I was asked to write about my “academic role model,” I realized that I have had so many exemplary academic role models that it...
guest article by Scott Cowley Today’s great news is that you’re in the Golden Age of teaching resources. The bad news is that you don’t magically know what all of...
Guest article by Roland Rust and Ming-Hui Huang Those of you who attended the Frontiers in Service Conference in Bergen, Norway may have heard about the problems that my wife, Professor...
Based on Ray Fisk’s Inaugural SIG Leadership Award Presentation on August 5, 2016. In the summer of 1993, I received the AMA’s Marketing Educator Newsletter and read an announcement that...