SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Journal of Service Industries is looking for a new Editor-in-Chief

Applications are invited for the post of Editor-in-Chief for The Service Industries Journal This post would suit an individual or a small team of Editors. The position is for a...

LTAS Workshop in New York City

LTAS is a two-day event with the aim to introduce young scholars to the wonderful world of service research and to guide them through their academic journey: from fresh PhD...

CfP ISEM: Sharing Economy and On-Demand Service Business Models

Special Issue on Sharing Economy and On-Demand Service Business Models Information Systems and E-Business Management  Special Issue Guest Editors: Alanah Mitchell and Troy J. Strader Deadline for Submissions: February 1,...

JOSM Awards 2016

Best Paper of the Year Award 2016 Timothy Keiningham, Bruce Cooil, Edward Malthouse, Alexander Buoye, Lerzan Aksoy, Arne De Keyser and Bart Lariviere. “Perceptions are relative: an examination of the...

JSTP Awards 2016

Best Paper Award 2016 Jennifer Chandler & Steven Chen “Prosumer Service Experience, Service Value, Wellbeing, Innovation” Abstract: This paper looks at how prosumers act as co-creators of value. It also...

JSM Awards 2016

Outstanding Paper Tracy Harwood &  Tony Garry “An investigation into gamification as a customer engagement experience environment” Journal of Services Marketing, Vol. 29 Iss 6/7 pp. 533 – 546 Abstract: Purpose...

CfP JOSM: Service-Dominant Logic, Service Ecosystems and Institutions: Bridging Theory and Practice

Journal of Service Management – Special Issue: Service-Dominant Logic, Service Ecosystems and Institutions: Bridging Theory and Practice Abstract Submission Deadline: October 1, 2016 Guest Editors: Irene CL Ng, WMG, University...

SERVSIG calls for special session for AMA Winter Conf in Atlanta

SERVSIG calls for special session proposals for the AMA Winter Marketing Educators’ Conference (17-19 February 2017) in Orlando, FL. Rajesh Chandy (London Business School), Jeff Inman (University of Pittsburgh), and...

Frontiers in Service Conference 2017 in New York

Frontiers in Service Conference 2017 June 22-25, 2017 Gabelli School of Business, Fordham University, New Yok Theme: WHERE THE WORLD’S LEADING MANAGERS AND RESEARCHERS EXPERIENCE THE CUTTING EDGE Every manager and every...

QUIS Symposium in Porto, 12-15 Jun 2017; Deadline 15 Nov

International Research Symposium on Service Excellence in Management (QUIS) Porto, Portugal 12-15 Jun 2017; Deadline 15 Nov Since 1988, the International Research Symposium on Service Excellence in Management (QUIS) brings...

QUT searches for Post-Doc and Senior Lecturer

  1. The QUT Business School in Brisbane is seeking a Research Fellow to collaborate with researchers and end users in the areas of communication, energy, food, health or environment. Experience...

SERVSIG Best Services Article Award 2015

The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year. SERVSIG thanks the...