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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Guest article by Lia Patrício & Jorge Teixeira Service innovation can be seen as the creation of new and/or improved service offerings, service processes, and service business models. More recently,...
Dear colleagues, It has been two years that we systematically collect and curate for you all service-related news about events (here) and call for papers (here). We know from your...
Interview with Bo Edvardsson was conducted by Linda Nasr Bo Edvardsson is Professor and Vice Rector at Karlstad University, Sweden. He is the founder of CTF, Center for Service Research...
Dear Sir, Madam, On behalf of the Business Intelligence and Smart Services (BISS) Institute, we kindly invite you to participate in the seminar “Bizz in the Universe, Brand Buzz in...
We at SERVSIG aim to be the best platform for service researchers worldwide to keep in touch with people, events, and ideas. To reflect this goal in our organizational structure, we introduced in the...
We would like to call for nominations for The 2017 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here. The Department of Marketing & Supply Chain...
guest article by Cristina Mele From September 7-10, 2016 the Department of Economics, Management and Institutions hosted the XXVI RESER conference with about 160 participants from different continents. Service research...
2017 TRANSFORMATIVE CONSUMER RESEARCH Cornell University, USA June 18 – June 20, 2017 Chairs: Brian Wansink, Cornell University Brennan Davis, Cal Poly Julie L. Ozanne, University of Melbourne Deadline: 15...
THE EUROPEAN INSTITUTE OF RETAILING AND SERVICES STUDIES (EIRASS) is organising the 24th international conference on RECENT ADVANCES IN RETAILING AND SERVICES SCIENCE June 26-29, 2017 Hilton Vancouver Metrotown, Vancouver , Canada...
We are delighted to announce that the 26th Annual Frontiers in Service Conference will take place June 22-25, 2017 in New York City hosted by Fordham University’s Gabelli School of...
Special Issue in Computers in Human Behavior Innovation in consumer-computer interaction in smart retail settings Guest Editors: Eleonora Pantano, PhD, Middlesex University London, UK (e.pantano@mdx.ac.uk); and Alessandro Gandini, PhD, King’s...
The healthcare, hospitality, senior living, and design‘s most innovative thought leaders are gathering at the Cornell Symposium: Hospitality, Health & Design (October 9 – 11, Ithaca, New York). With over 90 speakers, and...