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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
We would like to request nominations for 2017 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston. SERVSIG and the digital media lab @ UMass Boston are proud to...
Dear Service Community, We would like to request nominations for the SERVSIG’s Best Service Article Award 2016 The “AMA Best Services Article Award” is presented annually by SERVSIG to the...
5TH INTERNATIONAL CONFERENCE ON SERVICEOLOGY – ICServ2017 July 12-14, 2017, University of Vienna, Austria Deadline: January 31 & February 28th (see below) http://icserv2017.serviceology.org/home The International Conference on Serviceology is an...
Special Issue of the Service Industries Journal Hospitality, Healthcare, and Design Guest editors: Rohit Verma, Cornell University Mark Rosenbaum, Northern Illinois University & Externado University Deadline: March 31, 2017 In conjunction...
The European Marketing Academy (EMAC) is pleased to announce that the winner of the 2017 Distinguished Marketing Scholar Award is Professor Roland Rust. This annual award is designed to be...
Levent Altinay from the Oxford School of Hospitality Management has been appointed as new Editor in Chief for The Service Industries Journal. The Service Industries Journal, an international journal of service...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in December 2016. For more information about the alert system methodology go here For service articles...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, and Service Science. For more...
For more information about the alert system methodology go here Pera, R., N. Occhiocupo and J. Clarke (2016): Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial...
JOURNAL OF PRODUCT AND BRAND MANAGEMENT SPECIAL ISSUE on Collaboration, Co-Creation and Inspiration of Brands by Arts GUEST EDITOR Professor Dr. Carsten Baumgarth. Professor of Marketing and Brand Management, Berlin...
SSE/SAÏD BUSINESS SCHOOL CONFERENCE ON PROFESSIONAL SERVICE FIRMS 9-11 July 2017 Stockholm School of Economics, Stockholm, Sweden Deadline for submissions is 15th of February 2017. Call for papers: Service co-creation and...
Guest article by Mahesh Subramony Imagine sipping a hot beverage in a coffee shop in your town or city. All around you are the sights and sounds of people interacting with...