SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Call for Emerging Service Scholar Award (granted by dml@UMass)

We would like to request nominations for 2017 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston.  SERVSIG and the digital media lab @ UMass Boston are proud to...

Call for SERVSIG Best Service Article Award 2016

Dear Service Community, We would like to request nominations for the SERVSIG’s Best Service Article Award 2016 The “AMA Best Services Article Award” is presented annually by SERVSIG to the...

ICServ2017 Conference in Vienna

5TH INTERNATIONAL CONFERENCE ON SERVICEOLOGY – ICServ2017 July 12-14, 2017, University of Vienna, Austria Deadline: January 31 & February 28th (see below) http://icserv2017.serviceology.org/home The International Conference on Serviceology is an...

CfP SIJ: Hospitality, Healthcare, and Design

Special Issue of the Service Industries Journal Hospitality, Healthcare, and Design Guest editors: Rohit Verma, Cornell University Mark Rosenbaum, Northern Illinois University & Externado University Deadline: March 31, 2017 In conjunction...

Roland Rust wins 2017 EMAC Distinguished Marketing Scholar Award

The European Marketing Academy (EMAC) is pleased to announce that the winner of the 2017 Distinguished Marketing Scholar Award is Professor Roland Rust. This annual award is designed to be...

Interview with Levent Altinay, new editor of SIJ

Levent Altinay from the Oxford School of Hospitality Management has been appointed as new Editor in Chief for The Service Industries Journal. The Service Industries Journal, an international journal of service...

Service Articles in General Business Journals (Dec 2016)

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in December 2016. For more information about the alert system methodology go here For service articles...

Articles in Service Journals (Dec 2016)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, and Service Science. For more...

Service Articles in the Journal of Business Research (Dec 2016)

For more information about the alert system methodology go here Pera, R., N. Occhiocupo and J. Clarke (2016): Motives and resources for value co-creation in a multi-stakeholder ecosystem: A managerial...

CfP JPBM: Collaboration, Co-Creation and Inspiration of Brands by Arts

JOURNAL OF PRODUCT AND BRAND MANAGEMENT SPECIAL ISSUE on Collaboration, Co-Creation and Inspiration of Brands by Arts GUEST EDITOR Professor Dr. Carsten Baumgarth. Professor of Marketing and Brand Management, Berlin...

Service co-creation and delivery In Stockholm

SSE/SAÏD BUSINESS SCHOOL CONFERENCE ON PROFESSIONAL SERVICE FIRMS 9-11 July 2017 Stockholm School of Economics, Stockholm, Sweden Deadline for submissions is 15th of February 2017. Call for papers: Service co-creation and...

Service Organizations and their Communities

Guest article by Mahesh Subramony Imagine sipping a hot beverage in a coffee shop in your town or city. All around you are the sights and sounds of people interacting with...