5TH INTERNATIONAL CONFERENCE ON SERVICEOLOGY – ICServ2017
July 12-14, 2017, University of Vienna, Austria
Deadline: January 31 & February 28th (see below)
http://icserv2017.serviceology.org/home
The International Conference on Serviceology is an annual academic event initiated by the Society of Serviceology (www.serviceology. org) in Japan aiming to bring together researchers, academics and industry leaders, active and interested in the latest technologies, methodologies, and case studies addressing (co)-creation of services in a sustainable society.
ICServ2017, to be held in Vienna, is the fifth event in this series, following three successful events in Japan (2013, 2014, 2016) and one in the USA (2015). As its predecessors ICServ2017 aims to be an interdisciplinary forum for people to share their views, to exchange ideas, to develop new insights and to report state of the art research results.
TOPICS OF INTEREST
We invite researchers from all over the world to submit original, unpublished contributions reporting substantive new work in the fields of service science, management, engineering and technology. All topics relevant to serviceology are of interest, but the conference particularly encourages submissions addressing:
- Service Innovation
- Service Design
- Service Marketing
- Service Management and Operations
- Service Capability
- Theoretical Perspectives on Service
- Value Co-Creation & Context
- Service Eco-System
- Human-Centered Service System
- Service Engineering & Technologies
- Servitization and Product-Service-Systems
- IoT-based Services
- Services in Industry 4.0
- Service Economics & Policy
- Service Practices (healthcare, tourism, hospitality, education, communication, retail, food service, contents service, gaming, etc.)
SPECIAL SESSIONS
In addition to the regular conference program, we are happy to announce three Special Sessions:
Session 1: Meaningful technology for seniors
Session 2: A holistic approach for service modelling: service ecosystems
Session 3: Services and Green Economy
More information about the special sessions is available at: http://icserv2017.serviceology.org/special-sessions
IMPORTANT DATES
Paper submission deadline – Full papers: January 31, 2017
Paper submission deadline – Short papers: February 28, 2017
Paper notification to authors: April 3, 2017
Camera-ready paper: April 21, 2017
Poster submission: May 1, 2017
Poster notification to authors: May 15, 2017
Conference: July 12-14, 2017
SUBMISSION
For the conference we solicit high quality contributions in the form of papers according to the Springer LNAI/LNCS format with a length of 6-12 pages. All papers must be submitted electronically (in PDF) via the submission website (https://easychair.org/conferences/?conf=icserv2017). All submissions need to be anonymized for peer-review. For each submission at least three peer reviews will be collected from members of the PC. Detailed formatting instructions for authors are available on the Springer website:http://www.springer.com/computer/lncs?SGWID=0-164-6-793341-0
CONFERENCE ORGANIZERS
Shoji Yamamoto, Kwansei University, Kobe, Japan (Honorary General Conference Chair)
Tamio Arai, Shibaura Institute of Technology, Japan (Steering Committee Chair)
Dimitris Karagiannis, University of Vienna, Austria (Program Chair)
