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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Total Value Development How to Drive Service Innovation By Frank M Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education Christopher David Storey, University of Sussex, UK...
Special Issue of the Industrial Marketing Management on The Blurring Boundaries between B2B actors and Consumers in the Supply Chains/Networks of Digitalizing Business Models. Deadline for submission: 1 March 2018...
The Cornell Hospitality Quarterly (CQ) http://journals.sagepub.com/home/cqx is a peer reviewed, scholarly journal that is published quarterly in association with the Cornell University School of Hotel Administration and the newly formed Cornell...
The new Cornell Institute for Healthy Futures (2015) role as an important contributor to the fields of senior living, healthcare, and design,was exemplified by its recent symposium: “Hospitality, Health, and Design: In Search...
Submitted by: Recently Rebecca Hamilton, Roland Rust, Michel Wedel and Chekitan Dev Service providers often provide extra goodies (amenities) to try to satisfy their customers and differentiate themselves from their competitors. How...
Special Issue of the Journal of the Association for Consumer Research Consumer Response to the Evolving Retailing Landscape Co-Editors: Barbara E. Kahn, University of Pennsylvania Jeff Inman, University of Pittsburgh ...
We would like to request nominations for The Christopher Lovelock Career Contribution Award 2017. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...
We would like to request nominations for 2017 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston. SERVSIG and the digital media lab @ UMass Boston are proud to...
Dear Service Community, We would like to request nominations for the SERVSIG’s Best Service Article Award 2016 The “AMA Best Services Article Award” is presented annually by SERVSIG to the...
5TH INTERNATIONAL CONFERENCE ON SERVICEOLOGY – ICServ2017 July 12-14, 2017, University of Vienna, Austria Deadline: January 31 & February 28th (see below) http://icserv2017.serviceology.org/home The International Conference on Serviceology is an...
Special Issue of the Service Industries Journal Hospitality, Healthcare, and Design Guest editors: Rohit Verma, Cornell University Mark Rosenbaum, Northern Illinois University & Externado University Deadline: March 31, 2017 In conjunction...
The European Marketing Academy (EMAC) is pleased to announce that the winner of the 2017 Distinguished Marketing Scholar Award is Professor Roland Rust. This annual award is designed to be...