SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Get to know the Center for Services Leadership (CSL) at ASU

Created in 1985 the Center for Services Leadership (CSL) is a research and educational center within the W. P. Carey School of Business, Arizona State University. As a premier cross-disciplinary...

Getting to Know: Anders Gustafsson

Interview was executed by Matt Weingarden, AMA Anders Gustaffson is one of two new members of the AMA Academic Council for the 2016-17 year. A professor of business administration at Karlstad Business...

New Cohort of Outstanding Scholars Named as 2017 AMA Fellows

Guest Article by Matt Weingarden The American Marketing Association is pleased to announce the selection of four extraordinary scholars to be inducted as AMA Fellows. The new Fellows will be...

Assistant Professor in Service Design & Marketing

Maastricht University is hiring! The department of Marketing and Supply Chain Management has 2 interesting positions open, one in service design, one more generally in marketing. It would be great if you...

Visiting Emerging Service Scholars Program at Fordham

The visiting emerging scholars in service research program in the marketing area at the Gabelli School of Business is designed to attract promising PhD students and junior researchers to Fordham...

New Book: Total Value Development

Total Value Development How to Drive Service Innovation By Frank M Hull, Cass Business School and Fordham University Graduate School of Business-Executive Education Christopher David Storey, University of Sussex, UK...

CfP IMM: The Blurring Boundaries between B2B actors and Consumers in the Supply Chains/Networks of Digitalizing Business Models

Special Issue of the  Industrial Marketing Management on The Blurring Boundaries between B2B actors and Consumers in the Supply Chains/Networks of Digitalizing Business Models.  Deadline for submission: 1 March 2018...

Cornell Hospitality Quarterly calls for manuscripts

The Cornell Hospitality Quarterly (CQ) http://journals.sagepub.com/home/cqx is a peer reviewed, scholarly journal that is published quarterly in association with the Cornell University School of Hotel Administration and the newly formed Cornell...

Hospitality, Health, and Design at Cornell – Review & Photos

The new Cornell Institute for Healthy Futures (2015) role as an important contributor to the fields of senior living, healthcare, and design,was exemplified by its recent symposium: “Hospitality, Health, and Design: In Search...

Does That Free Bottled Water Pay Off?

Submitted by: Recently Rebecca Hamilton, Roland Rust, Michel Wedel and Chekitan Dev Service providers often provide extra goodies (amenities) to try to satisfy their customers and differentiate themselves from their competitors.  How...

CfP JACR: Special Issue on Consumer Response to the Evolving Retailing Landscape

Special Issue of the  Journal of the Association for Consumer Research Consumer Response to the Evolving Retailing Landscape Co-Editors: Barbara E. Kahn, University of Pennsylvania  Jeff Inman, University of Pittsburgh ...

Call for SERVSIG Christopher Lovelock Career Contribution Award 2017

We would like to request nominations for The Christopher Lovelock Career Contribution Award 2017. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...