Guest article from Volker Kuppelwieser and Jörg Finsterwalder. The First ever Special Section on The Coronavirus Crisis and Beyond: Implications for Service Research and Practice is available online now in the Journal of...
The third event of the SERVSIG 2020 Virtual Conference is thePanel Session: How can we innovate by keeping humanity at thecentre of service? In this panel event, we have an...
Guest article by Kaisa Koskela-Huotari. Scholars specialize within their respective fields in many ways. For some, the specialization is directed toward a specific empirical context (e.g., retail, health, tourism), phenomenonon...
Transformative Consumer Research (TCR) conference 28-29 June 2021 [ONLINE] Deadline (track submission): 1 November 2020 As recent TCR conferences have been, the 2021 conference will also be “Dialogical” in its nature and...
Frontiers in Service Conference 2021 “Service Resurgence” 10-13 June 2021 Amelia Island, Florida Due to the ongoing pandemic, the Frontiers in Service Conference leadership team decided to conduct Frontiers 2021...
Special Issue of Sustainability. Shared Mobility. Guest Editors: Friman M., Olsson L.E, & Guyader H. Deadline: 31 May 2021. Shared mobility refers to the shared use of any transportation mode (e.g.,...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Call for Paper for the Journal of Service Research “Frontlines-in-Change” Guest editors: D. Marinova & T. Arnold New Deadline: 1 Nov 2021 The “Frontlines-in-Change” (FiCa) theme concerns the role of frontlines...
Guest article by Ingrid Hansson, CTF Karlstad One of the longest-running conferences in service research is QUIS, Quality in Services. The QUIS symposium was established in 1988 by Bo Edvardsson...
Traditionally, the Journal of Service Research awards are given out during the Frontiers in Service conference. This summer 2020, we have to digitally congratulate the winners for the best paper...
Call for Paper for the Journal of Service Research and the Journal of the Academy of Marketing Science. “Frontlines-in-Crisis” Research Competition: Multiple Prizes, $1500 each Guest editor: T. Arnold Deadline: 15 December...