Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
In our series “my academic advice” we ask established scholars, what is their most favorite advice that they give on a regular basis their Ph.D. students. Learn today from Sertan...
The topic of this episode is the current state and future of the Sharing Economy and my guests are Sabine Benoit from Surrey University and Hugo Guyader from Linkoeping University....
Special Issue of RAM- Recherches et Applications en Marketing Technologies, Experiences, Services, and beyond! Deadline: Jan 8, 2021 Guest-Editors: Wafa Hammedi, Caroline Lancelot-Miltgen, and Ingrid Poncin Dear colleagues and friends, ...
In our series “What’s next for Service Research,” we ask this time, Charles Hofacker from Florida State University, what he thinks is important for the future of service research. It...
The 17th international Research Symposium on Service Excellence in Management (QUIS17) “Reimagining Service to Enhance Human Work and Life“ 13-16 January 2022 [POSTPONED TILL 2023] Vin University, Ha Noi, Vietnam...
Guest article by Jonas Heller, finalist of the 2020 SERVSIG Best Dissertation Award. Service experiences nowadays are at the peak of transformation, changing constantly at the fasted pace imaginable. The...
Guest article by Magnus Söderlund.[I] All of us have heard this several times: robots and artificial intelligence (AI) will replace many of us, and this also goes for service employees...
Special Issue of Service Science Reimagining the Science of Service in a Post-Pandemic World Guest Editors: Guest Editors M. Fisher, A. Neely, & R. Verma Deadline: 31 August 2020 H0:...
The Journal of Service Research (JSR) is searching for a new Editor-in-Chief (EIC), with a four-year term to begin in Summer 2021. JSR is the world’s top-cited service research journal,...
Roland Rust has been named this year’s winner of the Buck Weaver Award by the INFORMS Society for Marketing Science. Rust is Distinguished University Professor and David Bruce Smith Chair in...
The Fellows of the European Marketing Academy have elected one new Fellow this year: Professor Ming-Hui Huang. Her recognition honors Professor Huang’s significant research contributions and involvement in EMAC. Professor...