News

CfP JSTP: High Tech and High Touch

Special Issue of the Journal of Service Theory & Practice. High Tech and High Touch: The Future of Human Service Guest Editors: D.A. Greer & A. Beatson. Deadline: 1 December...

Service with a Purpose –How to Build a new University from Scratch

Welcome to a new episode of “All About Service.” This episode is dedicated to different ways we can have purpose and impact with our service as academic. I talk with...

ISMS 2020 Doctoral Awards

Deadline: 31 August 2020 ISMS 2020 Doctoral Dissertation Proposal Competition The INFORMS Society for Marketing Science (ISMS) is pleased to announce its ISMS 2020 Doctoral Dissertation Proposal Competition. This dissertation...

What’s next for Service Research by Mahesh Subramony

In our series “What’s next for Service Research,” we ask this time, Mahesh Subramony from the Northern Illinois University, what he thinks is important for the future of service research.

Articles in Service Journals – May-Jun 2020

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – May-Jun 2020

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Academic Advice by Sertan Kabadayi

In our series “my academic advice” we ask established scholars, what is their most favorite advice that they give on a regular basis their Ph.D. students. Learn today from Sertan...

Sharing Economy – The end of a hype?

The topic of this episode is the current state and future of the Sharing Economy and my guests are Sabine Benoit from Surrey University and Hugo Guyader from Linkoeping University....

CfP RAM: Technologies, Experiences, Services, and beyond!

Special Issue of RAM- Recherches et Applications en Marketing Technologies, Experiences, Services, and beyond!  Deadline: Jan 8, 2021 Guest-Editors: Wafa Hammedi, Caroline Lancelot-Miltgen, and Ingrid Poncin Dear colleagues and friends, ...

What’s next for Service Research by Charles Hofacker

In our series “What’s next for Service Research,” we ask this time, Charles Hofacker from Florida State University, what he thinks is important for the future of service research. It...

QUIS17 in Hanoi

The 17th international Research Symposium on Service Excellence in Management (QUIS17) “Reimagining Service to Enhance Human Work and Life“ 13-16 January 2022 [POSTPONED TILL 2023] Vin University, Ha Noi, Vietnam...

Augmented Reality – Has the time for service research come?

Guest article by Jonas Heller, finalist of the 2020 SERVSIG Best Dissertation Award. Service experiences nowadays are at the peak of transformation, changing constantly at the fasted pace imaginable. The...