What is SERVSIG all about
Listen to Sarah Koecher, Francisco Villarroel Ordenes, and Joshua Kazzem Salawu and see what SERVSIG means to them.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Listen to Sarah Koecher, Francisco Villarroel Ordenes, and Joshua Kazzem Salawu and see what SERVSIG means to them.
Celebrating SERVSIG’s 25th Year and 10th SERVSIG Conference: A History and a Future Perspective by Raymond P. Fisk, Texas State University In 2018, SERVSIG celebrates its 25th birthday as an American...
guest article by Nathalie Demoulin Impressions of the event: click here From June 14-16, 2018 IESEG School of Management hosted one of the world’s largest service research conferences with 273 participants from...
Emerald Publishing and the Journal of Services Marketing has inaugurated a new service award in honor of Steve Baron. The Steve Baron Award recognizes extraordinary achievements in the service for the research...
The Journal of Services Marketing is delighted to announce this year’s award winners. The awards were handed out on this years SERVSIG conference in Paris 2018 Best Paper Award Linda...
The Journal of Service Management is delighted to announce this year’s award winners. The awards were handed out on this years SERVSIG conference in Paris JOSM – 2017 – Robert...
SERVSIG and Maastricht University are proud to anounce the winner of the Best Dissertation Award in Service Research 2018. With this award we want to recognize outstanding doctoral dissertations in service research. The Department of Marketing...
Interview with Steve Baron was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? It wasn’t planned. I had a mathematics and statistics university education,...
Listen to our interview with Parsu Parasuraman and see what he thinks about SERVSIG
Dear Service Researcher, We are delighted to announce that registration for the 26th International Colloquium on Relationship Marketing (ICRM 2018) is now open. Please follow the link to register: http://www.cardiff.ac.uk/conferences/icrm2018/registration. It is...
4th ICMI 2018 13th – 14th September 2018 Bournemouth University, Bournemouth, England Deadline: August 1st 2018 The 4th International Conference for Marketing in the Insurance industry (ICMI) serves as the primary platform to promote...
Special issue of the Journal of Service Theory and Practice Service Research in Emerging Markets: Business as Usual? Guest Editors: Dr Sanjit K Roy, Dr Harjit Singh Sekhon and Dr Bang...