SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Special Session on Distance Customer Relationships at SERVSIG2018

Special Session Title: The Development Of Distance Customer Relationships: Towards A New Concept Of Proximity In The French Bank insurance And Insurance Sector SESSION CHAIR: Ilaria Dalla Pozza Marketing Professor...

ANZMAC 2018 in Adelaide, Australia

Dear Colleagues, The 20th Australia and New Zealand Marketing Academy Conference (ANZMAC) will be hosted by the University of Adelaide on December 3 – 5, 2018. The theme of the conference asks how...

My Academic Role Model with Wafa Hammedi

guest article by Wafa Hammedi I feel very honored to be nominated for this role model article series. Writing this article means a lot to me as it forced me...

Are service firms innovative and how can we tell?

guest article by Tor W. Andreassen, Seidali Kurtmollaiev, Line Lervik-Olsen, NHH What service quality meant for the field of service marketing in the last part of the 20th century, service innovation can do for...

Getting to know: Mark Houston

Interview with Mark Houston was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? Prior to entering my PhD program, I wrestled with whether to...

Call for SERVSIG Doctoral Consortium and Travel Scholarships

It is our pleasure to invite all PhD students and new faculty members to participate in the 25th Annual SERVSIG Doctoral Consortium, September 5-6, 2018 preceeding the Frontiers in Service...

Text Mining Summer School in Calabria

Villarroel Ordenes will be teaching a Text Mining Summer School in beautiful Calabria. Please see the details and let the organizer know if you have any questions. Topic: Text Mining (July 16-20...

Global Challenges Research Studentship

Global Challenges Research Studentship: Reducing Poverty; Promoting Humanitarian Action Oxford Brookes University – Business School Qualification type: PhD Location: Oxford Funding for: UK Students, EU Students Funding amount: £16,000 pa (with no inflation increase) Hours: Full...

SOS in Emerging Countries in Casablanca-Morocco

1st edition of the symposium on Innovation in Service, Organizations and Society (SOS) in Emerging Countries 12-13 December 2018 Sheraton Hotel, Casablanca-Morocco Committee: Badia Oulhadj, Wafa Hammedi, Djamel Khouatra, Linda...

New Book: Innovating for Trust

Innovating for Trust Edited by Marika Lüders, University of Oslo and SINTEF, Tor W. Andreassen, NHH Norwegian School of Economics, Simon Clatworthy, The Oslo School of Architecture and Design and...

Call for Chapter: Business Transformation in Data-Driven Societies

Business Transformation in Data-Driven Societies Submit your chapter proposals to either of the editors, by email. Editors: Babu George, Fort Hays State University, USA, Email: bpgeorge@fhsu.edu Justin Paul, University of Puerto Rico,...

jsm

CFP JSM: Advancing Qualitative Research Methodology in Service Research

Special issue of the Journal of Services Marketing Advancing Qualitative Research Methodology in Service Research  Guest Editor: Lars Witell, Maria Holmlund Deadline: 1 December 2018 The service research field has grown...