SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Last Minute: New Marketing Faculty Position at UMass Boston

The College of Management at the University of Massachusetts Boston invites applications for a tenure-track Assistant Professor in Marketing, to begin in Fall 2019. The responsibilities of this position include...

What is SERVSIG all about

Listen to Sarah Koecher, Francisco Villarroel Ordenes, and Joshua Kazzem Salawu and see what SERVSIG means to them.

SERVSIG – History and a Future Perspective

Celebrating SERVSIG’s 25th Year and 10th SERVSIG Conference: A History and a Future Perspective by Raymond P. Fisk, Texas State University In 2018, SERVSIG celebrates its 25th birthday as an American...

Impressions from SERVSIG 2018 in Paris

guest article by Nathalie Demoulin Impressions of the event: click here From June 14-16, 2018 IESEG School of Management hosted one of the world’s largest service research conferences with 273 participants from...

Community Award named in honor of Steve Baron

Emerald Publishing and the Journal of Services Marketing has inaugurated a new service award in honor of Steve Baron. The Steve Baron Award recognizes extraordinary achievements in the service for the research...

Journal of Services Marketing Awards 2018

The Journal of Services Marketing is delighted to announce this year’s award winners. The awards were handed out on this years SERVSIG conference in Paris 2018 Best Paper Award Linda...

Journal of Service Management Awards 2018

The Journal of Service Management is delighted to announce this year’s award winners. The awards were handed out on this years SERVSIG conference in Paris JOSM – 2017 – Robert...

SERVSIG Best Dissertation Award 2018 for Leonhard Mandl

SERVSIG and Maastricht University are proud to anounce the winner of the Best Dissertation Award in Service Research 2018. With this award we want to recognize outstanding doctoral dissertations in service research. The Department of Marketing...

Getting to know: Steve Baron

Interview with Steve Baron was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? It wasn’t planned. I had a mathematics and statistics university education,...

Parsu Parasuraman on SERVSIG

Listen to our interview with Parsu Parasuraman and see what he thinks about SERVSIG

ICRM2018 – Registration now open!

Dear Service Researcher, We are delighted to announce that registration for the 26th International Colloquium on Relationship Marketing (ICRM 2018) is now open. Please follow the link to register: http://www.cardiff.ac.uk/conferences/icrm2018/registration. It is...

4th ICMI in Bournemouth, England

4th ICMI 2018 13th – 14th September 2018 Bournemouth University, Bournemouth, England Deadline: August 1st   2018 The 4th International Conference for Marketing in the Insurance industry (ICMI) serves as the primary platform to promote...