SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Welcome our new co-Chair and thanks to the past co-Chair.

We have big news at SERVSIG.  As you may know, SERVSIG recently adopted a tradition of electing 2 individuals to serve as co-chairs simultaneously. My term as co-chair is coming...

9th Annual AIB-LAT Conference in Cochabamba, Bolivia

9th Annual AIB-LAT Conference in Cochabamba, Bolivia March 14–16, 2019 Submission Deadline: Sept 15th, 2018 The rise of digital technology has brought new challenges and uncertainties to companies; however, it also...

LTAS 2018 in Ghent

7th Edition of the Let’s Talk About Service (LTAS) Workshop Founded in 2012, the ambition of LTAS was and still is to guide young scholars through their academic journey, from fresh...

2018 Google Scholar Metrics

The 2018 Google Scholar Metrics are out; here are the top 20 most cited marketing journals! As a service researcher, we are happy to see both the Journal of Service Research...

26th RARCS Conference in Talinn

26th International Conference on Recent Advances In Retailing And Services Science July 8-10, 2019 Radisson Blue Hotel Talinn Estonia SUBMISSION DEADLINE: OCTOBER 15, 2018 The aim of the conference is to bring together scholars...

CfP TMP: Consumer Experience Management and Customer Journeys in Tourism

Special Issue of the Tourism Management Perspectives Consumer Experience Management and Customer Journeys in Tourism, Hospitality and Events Special Issue Editors: Dr. Babak Taheri (Heriot-Watt University, UK) Dr. Girish Prayag...

VK on SERVSIG

Listen to our interview with VK, editor of Journal of Marketing, and see what he thinks about SERVSIG

Cfp: Journal of Marketing: Better Marketing for a Better World

Special issue of the Journal of Marketing Better Marketing for a Better World Special Issue Editors: Christine Moorman (Duke University), Rajesh Chandy (London Business School), Gita Johar (Columbia Business School), and...

New Service Journal – Journal of Service Management Research (SMR)

Online Panel Discussion – Securing Scholarship/Assistantship for M.S. and P.h.D. is a platform for the academic dialog between service research from different economic disciplines. It offers critical depictions of the newest...

Online Panel Discussion – Securing Scholarship/Assistantship for M.S. and P.h.D. in US

You want to learn how to pursue Masters or PhD in USA for free? Then, join this Online Panel Discussion – Securing Scholarship/Assistantship for M.S. and P.h.D. Students August 13th,...

Service Articles in Non-Service-Specific Journals – May/Jun 2018

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Articles in Service Journals – May/Jun 2018

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...