SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

QUIS16 in Karlstad, Sweden

Since 1988, the QUIS symposium brings together the best interdisciplinary academic research and management practices in a forum to advance the study of service as a field. Researchers and practitioners are invited...

Service-Dominant Logic – Opportunities for the Future

Research seminar & doctoral workshop Service-Dominant Logic – Opportunities for the Future October 17-18, 2018, Karlstad University, Sweden We would like to invite researchers and doctoral students to a research...

Paul Patterson on why service?

What got you into service? A question that is always interesting to explore. Listen here to Paul Pattersons answers. (sorry for the background noise, I work on the skills to remove...

jsm

CfP JSM: Focus on Central, Eastern and Southeastern Europe (CESEE) and Post-Soviet States

Special Issue of the Journal of Services Marketing  Services Marketing Perspectives for Theory and Practice: Focus on Central, Eastern and Southeastern Europe (CESEE) and Post-Soviet States The submission deadline is 31...

CfP JHTT: Service Innovation in Hospitality and Tourism

Special issue of the Journal of Hospitality and Tourism Technology Service Innovation in Hospitality and Tourism The deadline for abstract submission is 15th October 2018. And the deadline for submitting the full papers...

CfP JSR: The Interface of Service and Sales

Special issue of the Journal of Service Research  The Interface of Service and Sales Editors: Adam Rapp, Thomas L. Baker, Nathaniel Hartmann, Michael Ahearne The submission deadline is 1 Oct 2018. The Journal...

Nancy Siriani & Sterling Bone on SERVSIG

Listen to our interview with Nancy Siriani & Sterling Bone and see what they think about SERVSIG

Apply for TCR Conference 2019

The TCR Conference deadline is coming closer. Please send your application to one of the Tracks by October 15th. This year TCR has a lot of great service tracks. For instance:...

Christian Grönross: I did it my way

The Journal of Historical Research in Marketing has published an autobiographic article about the career of Christian Grönross. The article contains personal reflections in an autobiographical approach and records events and memories that...

Mike Brady on SERVSIG

Listen to our interview with Mike Brady, editor of Journal of Service Research, and see what he thinks about SERVSIG

Meet us at the SERVSIG Reception in Boston today

Dear Service Researcher, we just want to send you a quick reminder for the SERVSIG Reception at the AMA Summer Conference in Boston. In case you, as AMA SERVSIG member, attend the conference this year, we invite...

Gil Churchill Award for Steve Shugan

The Gil Churchill Award 2018 goes to Steve Shugan. Dr. Shugan is an expert in marketing models, multivariate statistics, quantitative methods, and advanced marketing management. His current research focuses on...