SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

PhD Scholarships Business Management at Hariot Watt University

PhD Scholarships Business Management 2019-2020 Application Deadline: 23 Apr 2019 Details The Department of Business Management is offering up to two PhD scholarships to start in the academic year 2019-2020.  The...

8th Advances in Tourism Marketing in Namur

Marketing for More Sustainable and Collaborative Tourism Following the success of the previous conferences held throughout Europe, the 8th ATMC (Advances in Tourism Marketing Conference) will be hosted by the...

Nila Armelia Windasari wins Gabelli Scholarship 2019

In collaboration with SERVSIG, Fordham University’s Gabelli School of Business launched a travel scholarship program in 2018 to provide financial support to a junior faculty/PhD student from a developing country...

Articles in Service Journals – Feb 2019

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – Feb 2019

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

2018 Robert Johnston Awards

The Journal of Service Management is delighted to announce this year’s award winners. Please join us to congratulate the winners of the best paper awards, for their contribution to JOSM and...

Call for SERVSIG Doctoral Consortium 2019

The Services Special Interest Group (SERVSIG) of the American marketing Association (AMA) is pleased to announce the 26th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, to be...

How does the sharing and collaborative economy look like in 2030?

The collaborative economy (CE), and within it, collaborative consumption (CC) has become a central element of the global economy and has substantially disrupted service markets (e.g. accommodation and individual transportation)....

Three “Acid Tests” to Evaluate Your Research

by Yany Grégoire, HEC Montréal. He received in 2018 the Journal of Service Research “Best Reviewer” Award. First, I would like to thank Werner for inviting me to write this short...

Healing the Social Media Headache

How Social Media Helps Co-create Innovation by Marisa Muninger, Dominik Mahr, and Wafa Hammedi Yes, firms know more than 3 billion people spend a considerable amount of time on social media...

IESS 2.0 in Porto

10th International Conference on Exploring Service Science, IESS 2.0 Faculty of Engineering of the University of Porto (FEUP) February 05-07, 2020 in Porto, Portugal. Deadline: September 30, 2019 The 10th International...

CfP SMR: The Role of Context in Resource Integration and Value Cocreation

Special Issue Journal of Service Management Research The Role of Context in Resource Integration and Value Cocreation Guest Editors: Michael Kleinaltenkamp, Freie Universität Berlin, Germany Ingo O. Karpen, RMIT University,...