Brave New World Service Robots in the Frontline
What role will robots play in the service frontline? Based on the results of a collaborative research project, Stefanie Paluch and the RWTH Aachen have prepared a wonderful video that informs...
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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
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We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
What role will robots play in the service frontline? Based on the results of a collaborative research project, Stefanie Paluch and the RWTH Aachen have prepared a wonderful video that informs...
The INFORMS Service Science section and the American Marketing Association’s Service Special Interest Group (SERVSIG) welcome proposals to host the 2022 Frontiers in Service Conference. At this point we just...
The 5th annual Organizational Frontline Research (OFR) Symposium took place in Austin, TX on February 21-22, 2019. The aim of the OFR Symposium is to bring together a group of...
by Lerzan Aksoy Thank you Rod Brodie for nominating me for this article! This is a difficult task as there are so many people I admire in the service space....
“It’s not that I’m so smart, it’s just that I stay with problems longer.” Albert Einstein By Jens Hogreve and Anja Iseke, winner of the 2017 Best Service Article Award When...
PhD Scholarships Business Management 2019-2020 Application Deadline: 23 Apr 2019 Details The Department of Business Management is offering up to two PhD scholarships to start in the academic year 2019-2020. The...
Marketing for More Sustainable and Collaborative Tourism Following the success of the previous conferences held throughout Europe, the 8th ATMC (Advances in Tourism Marketing Conference) will be hosted by the...
In collaboration with SERVSIG, Fordham University’s Gabelli School of Business launched a travel scholarship program in 2018 to provide financial support to a junior faculty/PhD student from a developing country...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
The Journal of Service Management is delighted to announce this year’s award winners. Please join us to congratulate the winners of the best paper awards, for their contribution to JOSM and...
The Services Special Interest Group (SERVSIG) of the American marketing Association (AMA) is pleased to announce the 26th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, to be...