We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Marketing for More Sustainable and Collaborative Tourism Following the success of the previous conferences held throughout Europe, the 8th ATMC (Advances in Tourism Marketing Conference) will be hosted by the...
In collaboration with SERVSIG, Fordham University’s Gabelli School of Business launched a travel scholarship program in 2018 to provide financial support to a junior faculty/PhD student from a developing country...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
The Journal of Service Management is delighted to announce this year’s award winners. Please join us to congratulate the winners of the best paper awards, for their contribution to JOSM and...
The Services Special Interest Group (SERVSIG) of the American marketing Association (AMA) is pleased to announce the 26th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, to be...
The collaborative economy (CE), and within it, collaborative consumption (CC) has become a central element of the global economy and has substantially disrupted service markets (e.g. accommodation and individual transportation)....
by Yany Grégoire, HEC Montréal. He received in 2018 the Journal of Service Research “Best Reviewer” Award. First, I would like to thank Werner for inviting me to write this short...
How Social Media Helps Co-create Innovation by Marisa Muninger, Dominik Mahr, and Wafa Hammedi Yes, firms know more than 3 billion people spend a considerable amount of time on social media...
10th International Conference on Exploring Service Science, IESS 2.0 Faculty of Engineering of the University of Porto (FEUP) February 05-07, 2020 in Porto, Portugal. Deadline: September 30, 2019 The 10th International...
Special Issue Journal of Service Management Research The Role of Context in Resource Integration and Value Cocreation Guest Editors: Michael Kleinaltenkamp, Freie Universität Berlin, Germany Ingo O. Karpen, RMIT University,...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...