SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Doctoral Course on Theory and Research in Service Management at Karlstad University

Doctoral course on Theory and Research in Service Management, CTF Service Research Center, Karlstad University Theme: “Service System Transformation” Application deadline: 27 September 2019 Theory and Research in Service Management...

2020 Global Marketing Conference in Seoul

Global Marketing Conference (GMC) 2020  9-12 July 2020 Seoul, Republic of Korea Submission deadline: 31st January 2020 The Global Marketing Conference (GMC) is organised by the Global Alliance of Marketing...

Impressions Frontiers 2019 in Singapore

Guest Article by Jochen Wirtz, NUS Business School, National University of Singapore The National University of Singapore was honored to host the 28thFrontiers in Service Conference. I am pleased to...

The Holy Grail of Customer Experience

guest article by Anne-Madeleine Kranzbühler, winner of the 2018 SERVSIG Best Dissertation Award. “There is only one boss. The customer.” In our current times of independent comparison platforms, online word-of-mouth, and often...

Let’s Talk about Service (LTAS) 2019 in NYC

  8th Let’s talk about Service Dec 4-6, 2019 Fordham University Gabelli School of Business Lincoln Center, New York City This years topic. Achieving Interdisciplinary and Transdisciplinary Service Research” FORMAT...

Frontiers in Service 2020

Dear SERVSIG Community, After much deliberation and monitoring of the COVID-19 situation, we have come to the difficult conclusion that we need to cancel this year’s Frontiers conference. For those...

Call for SERVSIG 2020 in Brisbane

11th SERVSIG Conference in Brisbane, Australia 9-12 July, 2020 New Deadline: Sep 23, 2019 THE SERVSIG 2020 Conference is the 11st instalment in an international series being held in Brisbane,...

SERVSIG-Gabelli School of Business Scholarship 2019

The SERVSIG-Gabelli School of Business Travel Scholarship Program aims to provide financial support to a PhD student/junior faculty member from a developing country in Asia, Africa, or South America so...

SERVSIG Best Service Article Award 2018

The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article in the service literature published during the previous calendar year. SERVSIG thanks the...

Jan Schumann is Emerging Service Scholar 2019 (by U Porto)

SERVSIG and the University of Porto are proud to announce the winner of the inaugural Emerging Service Scholar Award 2019. The award recognizes contributions to advancing the study of service research and will be given annually...

Christopher Lovelock Career Contributions Award Winner 2019

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...

Liam Glynn Research Scholarship Award 2019 (sponsored by ASU CSL)

SERVSIG and the ASU Center for Services Leadership/Liam Glynn Scholarship gives emerging services scholars the opportunity to attend the Services Doctoral Consortium and the Frontiers in Services Conference. The ASU Center for...