SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

CfP IMM: Customer Engagement Design in Industrial Innovation

Special Issue of Industrial Marketing Management (IMM) Customer Engagement Design in Industrial Innovation (Industrial CE design) Guest Editors: Hollebeek L.D.; Keeling D.I.; de Ruyter K. Submission Deadline (6,000-8,000w. papers):30 July 2020 30...

IFITT Talk “New Technologies and Innovation in Tourism” in Adelaide

IFITT Talk Workshop “New Technologies and Innovation in Tourism” Centre for Tourism and Leisure Management (CTLM), University of South Australia 23 September 2019 New technologies such as artificial intelligence, machine learning...

La Londe conference 2020

16th International Research Conference in Service Management La Londe les Maures, France June 2-5, 2020 [CANCELLED DUE TO THE CORONA-PANDEMIC] Submission deadline: Feb 9, 2020 The La Londe Conference is a...

2020 AMA Global Marketing SIG Conference in Sicily

2020 AMA Global Marketing SIG Conference “Global Marketing in a Diversified Industrial Economy” May 18-21, 2020 Taormina, Sicily, Italy Submission deadline: November 1, 2019. The 2020 AMA Global Marketing SIG (GMSIG)...

Job opportunities (Marketing) at Macquarie Business School

Macquarie Business School (Sidney, Australia) Associate Lecturer/Lecturer/Senior Lecturer in Marketing Associate Professor/Professor of Marketing Deadline: 30 September 2019 The Department of Marketing in the Macquarie Business School has a vision to...

CfP IJTR: Contemporary issues and future trends in food tourism

Special Issue of the International Journal of Tourism Research Contemporary issues and future trends in food tourism Guest Editors: Babak Taheri (Heriot-Watt University, UK) & Martin Gannon (Edinburgh Napier University, UK) Submission...

ICMI Conference 2019

5th International Conference for Marketing in the Insurance industry 17-18 October, 2019 Paris, France Deadline (full papers): 31 August, 2019   The ICMI conference, organised by the Association for Insurance Marketing,...

AMS World Marketing Congress 2020

 23rd World Marketing Congress (WMC) Conference 2020 University of Queensland (Brisbane, Australia) 14-17 July, 2020 [Edit: The 23rd World Marketing Congress, was rescheduled for July 13-16, 2021. Early-bird registration deadline...

ENTER2020 International eTourism Conference

ENTER2020 International eTourism Conference 8-10 January, 2020 University of Surrey, UK Deadline (Research Notes, Demo Papers and Late-Breaking Results): 16 September, 2019 The 27th Annual Conference organized by the International Federation...

7th International Conference on Servicelogy

7th International Conference on Servicelogy March 13-15 , 2020 Osaka Seikei University Submission deadline: 31 August, 2019 The International Conference on Serviceology 2020 (ICServ 2020) invites academicians, industry leaders, and...

SERVSIG’s Got Talent at Summer AMA 2019

SERVSIG’s Got Talent: Showcasing the Next Generation of Service Scholars  Guest Article by Martin Mende, Session Chair and SERVSIG Program Officer, Associate Professor of Marketing (Florida State University). Summer AMA...

6th OFR Symposium (Winter AMA 2020)

Organizational Frontline Research Symposium 13-14 February, 2020 San Diego, CA Deadline: 30 September, 2019 The 6th annual Organizational Frontline Research (OFR) Symposium will take place immediately preceding the Winter AMA Educators’...