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All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.
We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
We would like to call for nominations for the 2019 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here. The Department of Marketing & Supply Chain...
Dear SERVSIG Members, In 2010 and 2015, articles focused on articulating service research priorities were published in the Journal of Service Research (JSR). A new service research priorities initiative is...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Financial well-being is a strong determinant of overall well-being and relevant for consumers at virtually all life stages. Lisa Brueggens and Jens Hogreves Track at TCR 2019 focuses explicitly on...
Guest article by Sarah Köcher, finalist of the 2019 SERVSIG Best Dissertation Award. Over the past two decades, rapid advances in technology and the omnipresence of the Internet have led...
Guest article by Sara Leroi-Werelds, Assistant Professor at Hasselt University Approximately 30 years ago, Zeithaml (1988) laid the foundations of one of the most universally accepted definitions of customer value...
Conrad N. Hilton College of Hotel and Restaurant Management (Houston, TX) Assistant/Associate Professor with expertise in Marketing Assistant/Associate Professor with expertise in Revenue Management The University of Houston is a...
RENTRE-2 International Mobility, Migration and Wellbeing Conference & Workshop 11-14 December 2019 Istanbul, Turkey Deadline (500-w. abstracts): 20 September 2019 Rentre-2 is organized by Istanbul University and Oxford Brookes University,...