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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
7th FORUM ON MARKETS AND MARKETING: Institutions, Service Ecosystems and Emergence 4-7 June 2020 Aalto University, Helsinki (Finland) Deadline (500-w abstract): 20 January 2020 The purpose of the forum is to...
More people are constantly joining our service community. In this video series, we want to introduce them to you. Get to hear the inspiring story of Yupal Shukla and his path from India...
Special Section call for papers: Journal of Service Management & GMC 2020 Living and Working with (Ro)bots – The Impact of (Ro)Bots on the Service Frontline New Deadline Full Paper...
Guest article by Lars Witell. Rejection: it happens to everyone I opened Outlook, and I saw that we finally had gotten a response from a journal for our paper that...
Guest article by Charles Hofacker It is really a privilege for me to have been asked to peck out some words at the old keyboard for SERVSIG. The honor is...
27th International Colloquium on Relationship Marketing September 15-18, 2020 DeMontfort University, Leicester, UK Deadline (extended abstract, poster and panel proposal): April 10, 2020 The 27th Annual International Colloquium on Relationship...
The Center for Services Management: Focus on Silk Road Service is pleased to provide service instructors with chapter slides and a sample undergraduate syllabus that uses Services Marketing 5th edition Concepts,...
Special Issue of Journal of Business Research (JBR) Dark side of business-to-business (B2B) relationships Guest Co-Editors: Piyush Sharma, Russel PJ Kingshott, Tak Yan Leung, and Ashish Malik Submission Deadline: May 31,...
We would like to request nominations for SERVSIG Emerging Service Scholar Award 2020 granted by the University of Porto SERVSIG and the University of Porto are proud to present the Emerging Service Scholar Award. This award recognizes...
We would like to request nominations for The Christopher Lovelock Career Contribution Award 2020 The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...
Guest article by Bart Larivière, KU Leuven (Belgium), Conference Track-chair for Service Marketing. This is a reminder about the upcoming LaLonde in Service conference 2020, the 16th International Research Conference in Service...
AMS Review – Sheth Foundation 2020 Annual Doctoral Competition for Conceptual Articles (ADCCA) Submit by January 19, 2020 Call for Proposals: An Overview Calling Marketing PhD students to submit conceptual research proposals...