SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Stephanie Noble on Interdisciplinarity

Just some great insights and learnings from last LTAS in NYC. This time Stephanie Noble explains the meaning behind interdisciplinary research. 

Impressions from LTAS 2019 in NYC

Guest article by Sertan Kabadayi, PhD  go to the photo gallery here and here. “Achieving Interdisciplinary and Transdisciplinary Service Research” Let’s Talk About Service (LTAS) workshop is a unique event that...

CfP JBR: “Scale Development in Tourism and Leisure Research”

Special Issue of the Journal of Business Research (JBR) Scale Development in Tourism and Leisure Research: New Approaches, Theoretical and Methodological Issues Guest Co-Editors: Sameer Hosany, Babak Taheri, Albert G....

LTAS in New York City (Video)

LTAS in NYC was awesome as expected. See here our small summary video and a big thank you to everybody who was there and contributed. (especially Sertan and Aida) 

5 Thoughts on Writing a Good paper

Guest Article by Jenny van Doorn, Best JSR Reviewer 2019  I was asked to share some thoughts about what I think makes a good paper that is likely to be published...

Call for Case Studies in Tourism, Travel, Hospitality and Events

Deadline (5,500-w. case study): 31 January 2020 We invite Case Studies and associated Teaching Notes to be published in a book (Springer) titled Case based research in tourism, travel, hospitality and events:...

GLOSERV 2020 in Naples

Global Conference on Services and Retail Management 7-10 April 2020 University of Naples Federico II, Naples (Italy) Deadline: 31 January 2020 The services and retail management has become one of...

CCIS-CE Symposium 2020 at Noosa Beach (Australia)

Co-creation in Service and Customer Engagement Symposium 15-17 July 2020 Noosa Beach, Australia Update (February 2020): – Sofitel Pacific Resort, Noosa Heads, Queensland Australia – Max 30 participants – Cost: AUD1300...

30th RESER International Conference in Madrid, Spain

  30th RESER International Conference 18-19 June 2020 New dates: 24-25 September 2020 University of Alcalá, Madrid, Spain Deadline (abstract): 15 February 2020 Extended: 30 May 2020  The EU H2020 project CoVAL on value...

JHTM Best PhD Paper Awards

Submissions open until 30 September 2020 The Council for Australasian Tourism and Hospitality Education (CAUTHE) and the Journal of Hospitality and Tourism Management (JHTM) are seeking to support and celebrate...

A reflection on my research program on AI and service

Guest article by Ming-Hui Huang, recipient of the best service paper award 2018  I am multidisciplinary, with one foot in marketing and one foot in information systems (IS), which sometimes...