10 Young Service Research Awards were given at 10th International Research Symposium in Service Management (IRSSM) to encourage young service researchers from China, India, Indonesia, Japan, Mauritius and UAE. The award included a cash prize and commendation. Further, a Best Paper Award and three Highly Commended Paper Awards were also conferred.
The key objectives of these awards are:
- To motivate young researchers and enable them to participate on international research platforms
- To promote high impact research and also to nurture research collaborations between the award recipients and seasoned researchers from the sponsoring institutions.
Best Paper Award
Sonja Christ-Brendemuhl, Mario Schaarschmidt
A dyadic analysis of the effects of frontline service employees’ self-efficacy on customer outcomes
Young Service Researcher Awards
| Sl.No | Name | Affiliation |
| 1 | Drisya Thumba | University of Kerala, India |
| 2 | Amit Shukla | V.M. Patel College of Management Studies, India |
| 3 | Aarti Saini | Shaheed Bhagat Singh College, University of Delhi, India |
| 4 | Amna Javed | Japan Advanced Institute of Science and Technology, Japan |
| 5 | Bach Q Ho | The University of Tokyo, Japan |
| 6 | Chieh-Li Lee | National Kaohsiung University of Science and Technology, Taiwan |
| 7 | Bejoy Joseph | Kerala University of Fisheries and Ocean Studies, India |
| 8 | Nila Windasari | Bandung Institute of Technology, Indonesia |
| 9 | Sonja Christ Brendemuhl | University of Koblenz-Landau, Germany |
| 10 | Taruna D Ramnarain | University of Mauritius, Mauritius |
