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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Call for Nominations for the 2022 SERVSIG Best Dissertation Award (granted by Maastricht University). Award, Eligibility, and Selection:– Candidates must be doctoral students / graduates in marketing or a related...
We would like to request nominations for the Christopher Lovelock Career Contribution Award 2022 The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...
Guest article by Jonas Holmqvist. As we’ve seen last month (read here), there is some legitimate criticism of journal rankings, and of the practice of basing decisions about promotion, recruitment...
SERVSIG extends its gratitude to Professor Martin Mende, Jim Moran Professor of Business Administration in the Department of Marketing at Florida State University’s College of Business, for his outstanding service...
Guest article by Carlos Velasco & Anders Gustafsson. In this article, we reflect on customer experience management and the contribution of their new initiative in the area; a podcast for...
Guest article by Jim Spohrer, Christopher Lovelock Career Contributions Award Recipient 2021. The pandemic has changed our daily service experiences. COVID has taken its toll on all of us. All types of service...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
ESCP Business School, Madrid campus (Spain) Assistant or Associate Professor in Marketing Application deadline: 20 January 2022. ESCP Business School invites applications for a position of Assistant or Associate Professor in...
Call for Papers for a Special Issue of Industrial Marketing Management. “The dark side of Artificial Intelligence for Industrial Marketing Management: Threats and risks of AI adoption” Guest co-editors: Pantano...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Position Type: Faculty Full TimeCampus: UMass BostonDepartment: MarketingPay Grade: 03Date opened: 08 Nov 2021 Eastern Standard Time The College of Management at the University of Massachusetts Boston invites applications for a tenure-track Assistant Professor in Marketing,...
The new 9th edition of the best-selling text Services Marketing: People, Technology, Strategy by Jochen Wirtz and Christopher Lovelock has been published. In addition to adding key articles from the...