SERVSIG turns 30
Open Mic 17 June 2023, 17:00-17.45 Frontiers in Service Conference in Maastricht, Netherlands Join us to celebrate SERVSIG’s 30th birthday at the Frontiers in Service Conference in Maastricht. In this “open mic”...
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Open Mic 17 June 2023, 17:00-17.45 Frontiers in Service Conference in Maastricht, Netherlands Join us to celebrate SERVSIG’s 30th birthday at the Frontiers in Service Conference in Maastricht. In this “open mic”...
Research School of Management, College of Business and Economics at Australian National University (ANU) Lecturer in Marketing (Tenure track) Application deadline: 2 July 2023 Position overview The Research School of Management in...
Guest article by Yasin Sahhar, finalist of the 2023 SERVSIG Best Dissertation Award. It is a privilege to be among the finalists for the SERVSIG Best Dissertation Award – I thank the...
Call for Paper for a Special Issue of the Journal of Service Management. Corporate Digital Responsibility: Understanding and Mitigating the Challenges of AI, Algorithms and Intelligent Automation Guest Editors: Wirtz...
Werner Kunz wins the Bo Edvardsson “Industry Impact in Services” Award 2023. He was awarded for his impactful work in the service research community. Jochen Wirtz mentioned in his laudatory...
CALL FOR PAPERSfor the AMA SERVSIG Special Session at the 2024 AMA Winter Academic Conference, February 23-25, 2024, in St. Pete Beach, FL AMA SERVSIG regularly organizes special sessions at...
Guest article by Arne De Keyser for our My Academic Role Model series. According to the Cambridge Dictionary, a role model is a person who someone admires and whose behavior they try to...
Guest article by Ray Fisk.Contributors: John Bateson, Leonard Berry, Mary Jo Bitner, David Bowen, Stephen Brown, Bo Edvardsson, Christian Grönroos, Parsu Parasuraman, and Ben Schneider. On behalf of Evert Gummesson’s...
Guest article by Bieke Henkens, recipient of the 2023 SERVSIG Best Dissertation Award. Do you use a smart watch when sporting? Or a smartphone application that helps you navigate in a new...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Guest article by Janina Garbas, finalist of the 2023 SERVSIG Best Dissertation Award. “The concept of product is undergoing a rapid transformation in the digital age.” (Kannan & Li, 2017, p. 31)....