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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
8th Annual Young Scholar Research Competition at the 2024 OFR Symposium (co-located with the AMA Winter Educators’ Conference) February 22-23, 2024, St Pete’s Beach, FL Deadline for submission: 4 December 2023 Organizational Frontlines (OF) is...
Centre for Relationship Marketing and Service Management, Department of Marketing, Hanken School of Economics, Helsinki (Finland) 11-15 March 2024 Application Deadline: 20 October 2023 Hanken’s bi-annual phd course on Service...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...
The American Marketing Association’s Service Special Interest Group (SERVSIG), the INFORMS Society for Marketing Science, the EMAC Service Special Interest Group, and the University of Maryland’s Center for Excellence in...
Call for paper for a Special Issue in Journal of Service Theory and Practice. Qualitative Digital Methods to Advance Service Theory and Practice Guest editors: R. Kozinets & U. Gretzel Submission deadline: 30 January...
A new book has been published, which might be of interest to service scholars interested in the history of services, specifically contemporary European services and collective entrepreneurship: Fernández Pérez, P....
The Robert Johnston Award recognizes researchers in the service discipline. Journal of Service Management was delighted to announce this year’s award winners (papers published in 2022) at the Frontiers in Service Conference...
Guest article by Dominik Mahr. The Frontiers in Service Conference 2023, held in the picturesque city of Maastricht, welcomed service researchers from around the globe for a remarkable gathering. Back...
This year’s SERVSIG Awards winners were announced and congratulated at the Frontiers in Service conference in Maastricht. Join us again in complimenting them, as well as the different awards finalists. We...
Marianna Sigala and Chatura Ranaweera, co-editors of the Journal of Service Theory and Practice (JSTP) are very pleased to announce and congratulate the winners of the best paper award, and three highly...
Traditionally, the Journal of Service Research awards are given out during the Frontiers in Service conference. This summer 2023 in Maastricht, the winners for the best paper published in 2022 were announced....